Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

TAREQ TANBER

Brooklyn,NY

Summary

Dedicated and dependable customer service professional with over 8+ years of experience delivering high-quality service in fast-paced, high-pressure environments. Skilled in assisting customers, resolving issues efficiently, and maintaining a calm, professional attitude while handling diverse needs. Experienced in transportation and retail settings, with a strong ability to adapt quickly, multitask, and support smooth daily operations. Known for strong communication, teamwork, and commitment to safety and customer satisfaction. Fluent in English, Bengali, Hindi and Urdu with the ability to effectively assist a diverse range of passengers.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Driver

Lyft
New York, NY
12.2018 - Current
  • Provided safe, timely, and professional transportation service to customers in high-traffic environments.
  • Communicated clearly with passengers, answered questions, and ensured a positive customer experience.
  • Maintained strong punctuality, route awareness, and professionalism while handling changing schedules and customer needs.

Grounds Maintenance Team Member

UPS
Staten Island, NY
09.2024 - 02.2025
  • Collaborated with team members to optimize workflow and meet daily operational targets.
  • Loaded, unloaded, and moved material to and from storage and production areas.

General Manager

Resturant
Queens, NY And Long Island, NY
06.2016 - 03.2020
  • Supervised daily operations in a fast-paced customer service environment, ensuring smooth service and customer satisfaction.
  • Recruited, interviewed, hired, and trained staff while coordinating schedules and work assignments.
  • Resolved customer concerns professionally and supported team members during busy shifts.
  • Improved efficiency by streamlining payroll, accounting, and operational systems.

Cashier

Convenience Store
Brooklyn, NY
12.2014 - 05.2016
  • Collaborated with team members to streamline checkout processes, reducing wait times for customers.
  • Processed cash, credit card, and other transactions accurately using POS systems.
  • Assisted customers with questions, purchases, and promotions while providing friendly and efficient service.

Education

Law Enforcement Training - Law

Police Academy
Queens, NY

Associate of Arts - Liberal Arts And Science AA

CUNY College Of Staten Island
Staten Island, NY
12-2023

General Studies - College Preparatory Studies

Franklin Delano Roosevelt High School
Brooklyn, NY
01-2019

Skills

  • Customer Service Excellence
  • Passenger Assistance & Support
  • Professional Communication
  • Conflict Resolution
  • Multilingual Communication (English, Bengali, Hindi, Urdu)
  • Operations Support
  • Team Collaboration
  • Multitasking in Fast-Paced Environments
  • Time Management
  • Safety Awareness & Compliance

Certification

Security Guard Training Certificates.

Languages

English, Bengali, Hindi and Urdu
Native or Bilingual

Timeline

Grounds Maintenance Team Member

UPS
09.2024 - 02.2025

Driver

Lyft
12.2018 - Current

General Manager

Resturant
06.2016 - 03.2020

Cashier

Convenience Store
12.2014 - 05.2016

Associate of Arts - Liberal Arts And Science AA

CUNY College Of Staten Island

Law Enforcement Training - Law

Police Academy

General Studies - College Preparatory Studies

Franklin Delano Roosevelt High School
TAREQ TANBER