Tari Wolfe
Saint Marys,WV
Summary
Energetic and empathetic professional with knack for building strong customer relationships and fostering positive team environment. Well-versed in customer service principles and conflict resolution, demonstrating communication and problem-solving skills. Committed to driving customer satisfaction and team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Lead
Dunkin
2022.01 - Current
- Supervised daily operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored team members on customer service excellence and product knowledge.
- Implemented inventory management practices to minimize waste and optimize product availability.
- Enhanced store profitability through effective scheduling and labor cost management strategies.
- Resolved customer complaints promptly, fostering positive relationships and enhancing satisfaction rates.
- Monitored quality control procedures, ensuring compliance with health and safety regulations.
- Collaborated with management to develop promotional strategies that increased foot traffic and sales revenue.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Kept employees operating productively and working on task to meet business and customer needs.
Substitute Cook
Board of Education
2025.05 - Current
- Prepared diverse meals following standardized recipes and safety protocols.
- Managed inventory, ensuring optimal stock levels of ingredients and supplies.
- Maintained cleanliness and organization of kitchen workspace in compliance with health regulations.
- Assisted in training new staff on kitchen procedures and equipment usage.
- Implemented best practices for food storage, reducing waste and improving sustainability efforts.
- Collaborated with team members to ensure smooth kitchen operations during busy periods.
- Demonstrated flexibility by stepping in for absent cooks when needed, ensuring minimal disruption to services provided.
- Consistently delivered meals on time, adhering to strict schedules for multiple classes or events.
- Supported head cook in the development of new menu items, contributing creative ideas and suggestions.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Supervisor
Dairy Queen Grill & Chill
2017.09 - 2021.02
- Supervise daily operations, ensuring adherence to company policies and procedures.
- Train and mentor new team members, enhancing overall team performance and cohesion.
- Conduct regular performance evaluations, providing constructive feedback to promote staff development.
- Resolve customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Seasonal Worker
Carters Oshkosh
2018.11 - 2019.01
- Assisted in visual merchandising to enhance store presentation and attract customers.
- Processed transactions efficiently using point-of-sale systems while maintaining accuracy.
- Resolved customer inquiries and complaints, fostering positive shopping experiences.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
High School Diploma -
Saint Mary’s High School
St Mary’s WVSkills
- Customer Complaint Resolution
- Food Safety
- Inventory Control
- Service Upselling
- Task Delegation
- Active Listening
- Critical Thinking
- Problem Solving Resolution
- Team Training & Development
- POS System Expert
Certification
Food Handler’s
Timeline
Substitute Cook
Board of Education
2025.05 - Current
Shift Lead
Dunkin
2022.01 - Current
Seasonal Worker
Carters Oshkosh
2018.11 - 2019.01
Supervisor
Dairy Queen Grill & Chill
2017.09 - 2021.02
High School Diploma -
Saint Mary’s High School