Tariq Stowe
Tampa,FL
Summary
Conscientious leader with multi-faceted experience in various sectors. Natural born leader with more than 10 years of management experience. Adept at managing diverse teams while remaining results-oriented and delivering world-class customer service. Accustom to successfully handling confidential information. Skilled at utilizing CRM and various data management tools to increase business efficiency. Promoted numerous times in different positions with a desire to excel in any position held. Strong desire to learn and grow within the Information Systems and Data Protection field.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Vice President- AML KYC Sr Analyst
Citigroup
12.2022 - Current
- Review submissions submitted throughout global hubs by junior analysts
- Liaise with internal/external stakeholders tom provide exception management reporting and MIS reporting
- Perform quality reviews of procedures and processes
- Perform project management responsibilities, including project plans, conducting risk analyses and providing weekly updates for senior management as needed
- Acts as subject matter expert to senior stakeholders and/or other team members
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to policy
- Applying ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
- Partner with internal units to update system information from initiation to approval of KYC record
- Create and maintain KYC records by obtaining information from internal and external sources
- Perform KYC tasks, including monitoring and tracking of KYC records, assist with development and execution of action planning for expiring records, ensuring records are not past due.
- Contributed to budget planning, and initiatives for communications, planning and coordination of facility management and space allocations.
- Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
- Attended board and committee meetings and took meeting minutes to create detailed records of various meetings and decisions.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
Compliance AML KYC Analyst
Citigroup
10.2020 - 12.2022
- Partner with internal units to assist with preparation, development, due diligence, and approval of the electronic Know Your Client (KYC) record and supporting appendices
- Partner with internal units to update system information from initiation to approval of KYC record
- Ensure all information and documentation comply with local regulation and Citi standards
- Create and maintain KYC records by obtaining information from internal and external sources
- Perform KYC tasks, including monitoring and tracking of KYC records, assist with development and execution of action planning for expiring records, ensuring records are not past due
- Assist with departmental projects as assigned.
- Adjusted end-to-end KYC process needs to align with workforce capabilities.
- Conducted KYC formality reports on questionable accounts and transactions.
Cashier/Receiving Associate
The Home Depot
01.2019 - 07.2021
- Promoted to Receiving Associate after three weeks
- Special Services Associate (Order Fulfillment Specialist)
- Responsible for filling online orders
- Responsible for filling delivery orders for all customers
- Cashier
- Processed/Key received inbound/outbound freight and inventory from RDC
- Processed customer’s orders delivered RDC, UPS, and FedEx
- Responsible for returns from RTV cart and processed to be shipped to (RLC)
- Responsible for processing store HazMat via first phone
- Scheduling incoming freight/inventory deliveries
- Processed Credit Card Applications
- Helped to limit store shrink.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
Fire Engineer/Lieutenant
City of Winston-Salem Fire Department
02.2006 - 12.2018
- Promoted to Fire Lieutenant from Fire Fighter
- Received Top Performer rating in past year fiscal performance evaluation
- Created new spreadsheets to better assist with operations efficiency for drivers
- Assisted and led projects with Fire Department’s recruiting team
- Exceeded daily duties set by the City of Winston Salem, including fast and efficient response time under five minutes
- Maintained excellent attendance and performance
- Improved scheduling process and route system which increased station efficiency
- Proficient in utilizing Kronos for daily activities
- Supported a thirty-million-dollar operating budget.
- Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Effectively supported fire suppression by setting up and maintaining water supply lines.
- Assisted in prevention of fires through public education programs.
- Contributed to fire investigation reports and provided testimony in court.
- Carried out fire inspections to identify fire hazards and recommend corrective measures.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
- Prepared incident reports detailing personnel, location and results of each call.
- Diagnosed and located hazardous materials and other sources of fires.
- Evaluated areas after containing fires to identify and suppress hot spots.
- Performed maintenance on water tanks, fire hoses and other firefighting equipment.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Reduced operational risks while organizing data to forecast performance trends.
Customer Service/Backup Delivery Driver
Lowe’s Home Improvement
11.2011 - 05.2015
- Met and exceeded daily goals set by the company by 35%
- Utilized various customer service tactics to quickly resolve customer complaints
- Trained 15-20 new cashiers and delivery drivers weekly
- Maintained customer online and ordering systems for approximately 10-15 orders/day
- Proficient in other department computer sales systems and cross-trained other employees
- Oversaw any Computer Networking issues while on shift
- Backup CDL Delivery Driver
- Processed RTV returns
- Corresponded with customers via phone and in-person.
Co-Manager/Operations Manager
Wendy’s
05.2000 - 01.2008
- Promoted to the position of Co-Manager
- Promoted to the position of Assistant Manager
- Directly supervised two salaried assistant mangers and thirty employees
- Attained and exceeded yearly sales goal over three million dollars for three stores
- Performed Business Analysis
- Performed Business Requirements
- Awarded Employee of the Month award three times
- Functioned as the site’s hiring and recruiting manager
- Responsible for store budget and P&L statements
- Led and assisted on various project management teams with other supervisors
- HR and benefits management
- Managed employee scheduling and tasked with keeping labor cost down
- Processed Payroll
- Responsible for store inventory
- Deployed to help open the Advance, NC location
- Maintained the stores with an operating budget under one million dollars
- Consistently achieved quarterly bonuses
- Deployed to assist with implementing new store operating system and cash registers for three locations.
- Approved regular payroll submissions for employees.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Performed regular reviews assessing each employee's performance and developed improvement plans.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Bachelor of Science - Management Information Systems
East Carolina University
Greenville, North Carolina12.2019
Associates of Science Business Administration -
Forsyth Technical Community College
Winston-Salem, North Carolina05.2015
Skills
- Technical Writing
- Data Mapping
- Research and analysis
- Root Cause Analysis
- Agile expertise
- Requirements Gathering
- Business Development
- Business Administration
- Policy Implementation
- Strategic Planning
- Staff Development
- Operations Management
Certification
BB&T Emerging Leaders Certification, June 2019
Technicalskillsandexpertise
Business Analysis, System Development Life Cycle, Information Systems, Agile Scrum, Waterfall, Network Security, SQL, HTML, PHP, CSS, LAN and WAN, SEO, Microsoft Visio, MS Office, MS Access, MS Excel, Kronos, C#, Web-based systems, Data communication techniques, Management, Operations, Supply Chain, CRM, Logistics
Timeline
Assistant Vice President- AML KYC Sr Analyst
Citigroup
12.2022 - Current
Compliance AML KYC Analyst
Citigroup
10.2020 - 12.2022
Cashier/Receiving Associate
The Home Depot
01.2019 - 07.2021
Customer Service/Backup Delivery Driver
Lowe’s Home Improvement
11.2011 - 05.2015
Fire Engineer/Lieutenant
City of Winston-Salem Fire Department
02.2006 - 12.2018
Co-Manager/Operations Manager
Wendy’s
05.2000 - 01.2008
Bachelor of Science - Management Information Systems
East Carolina University
Associates of Science Business Administration -
Forsyth Technical Community College
BB&T Emerging Leaders Certification, June 2019
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