Summary
Work History
Education
Skills
Timeline
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TARONE LINDSAY

Far Rockaway,NY

Summary

Dynamic and proactive professional with a strong work ethic, honed at Gotham NYC as a Concierge. Expert in customer service and guest relations, consistently enhancing satisfaction through tailored experiences. Highly adaptable and effective in problem-solving, ensuring seamless operations and memorable stays for guests. Skilled in managing reservation systems and delivering exceptional service.

Work History

Concierge

Gotham NYC
Manhasset, NY
02.2022 - 2025
  • Facilitated guest check-in and check-out processes to enhance overall satisfaction.
  • Delivered comprehensive information on local attractions and transportation options to elevate guest satisfaction.
  • Facilitated special requests and tailored services to enhance guest satisfaction.
  • Oversaw reservation systems to enhance room availability and effectively meet guest needs.

Security Guard

Allied Universal Security Services
Manhattan, NY
2021 - 2023
  • Oversaw premises to deter theft, vandalism, and unauthorized access.
  • Executed routine patrols to uphold safety and security standards across facilities.
  • Addressed incidents swiftly, delivering comprehensive reports for management evaluation.
  • Facilitated implementation of security protocols and emergency response procedures.

Concierge

Marriot Hotel
Queens, NY
2017 - 2019
  • Streamlined guest check-in and check-out processes to optimize operational efficiency.
  • Facilitated delivery of comprehensive information on local attractions and transportation options to enhance guest satisfaction.
  • Orchestrated special requests and customized services to elevate guest satisfaction.
  • Managed reservation systems to optimize room availability and fulfill guest requirements.

Barista

Starbucks
Manhattan, NY
2013 - 2016
  • Crafted high-quality beverages by adhering to standard recipes and accommodating customer preferences.
  • Managed operation of espresso machines and coffee brewing equipment to ensure optimal performance.
  • Cultivated positive guest relationships by delivering exceptional customer service.
  • Ensured cleanliness of work areas while adhering to health and safety standards.

Education

GED - Business Administration

Hostos Community College
Bronx, NY
06-2023

Skills

  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving
  • Excellent multitasking
  • Proactive attitude
  • Guest services
  • Telephone etiquette
  • Team player mentality

Timeline

Concierge

Gotham NYC
02.2022 - 2025

Security Guard

Allied Universal Security Services
2021 - 2023

Concierge

Marriot Hotel
2017 - 2019

Barista

Starbucks
2013 - 2016

GED - Business Administration

Hostos Community College