Tarosia Stokes
Ridgeland Mitsubishi
Jackson,MS
29
years of professional experience
Dedicated parts specialist with strong skills in customer service and inventory management. Proven ability to optimize stock selection, enhance operational efficiency, and exceed customer expectations.
Work History
Parts Specialist
1 Year 11 Months- Analyzed parts sales data to optimize stock selection and increase turnover rates.
- Managed parts inventory system to ensure accurate stock levels and timely replenishment.
- Trained new employees on parts cataloguing and inventory management procedures.
- Trained new employees on parts cataloguing and inventory management procedures.
- Developed process improvements that enhanced operational efficiency within the parts department.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
Parts Delivery Driver
12 Years 2 Months- Delivered automotive parts efficiently to service departments and customers, ensuring timely service operations.
- Collaborated with service technicians to coordinate part deliveries for optimal workflow efficiency.
- Operated delivery vehicles safely, adhering to all traffic regulations and company policies.
- Maintained accurate inventory records and managed stock levels to support operational demands.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
Parts Counter Sales Person
12 Years 1 Month- Assisted customers in identifying and ordering automotive parts to enhance service efficiency.
- Provided expert product knowledge and support to clients, improving overall customer satisfaction.
- Collaborated with technicians to streamline parts distribution for timely vehicle repairs.
- Managed inventory levels using computerized systems to ensure optimal stock availability.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
Welder
18 Years 8 Months- Fabricated structural components using MIG and TIG welding techniques.
- Operated plasma cutting tools to ensure precise material shaping and preparation.
- Conducted routine inspections of welds to maintain quality and compliance with safety standards.
- Collaborated with project teams to troubleshoot welding issues and develop effective solutions.
- Prepared welding equipment to perform advanced welding work.
- Utilized blueprints and diagrams to compare finished products against design specifications.
Lottery Attendant
4 Years 3 Months- Supervised daily operations to ensure adherence to safety and quality standards.
- Maintained inventory levels, ensuring availability of supplies for uninterrupted service delivery.
- Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
Education
High School Diploma
Skills
Inventory management
Shipping and receiving
Forecasting and planning
Environmental awareness
Warranty administration
Inventory management
Warehouse operations
Packaging and labeling
Accomplishments
- Developed a productive and successful team through effective training and development strategies.
- Improved monthly sales by [Number]%.
Timeline
Parts Specialist
Ridgeland Mitsubishi
09.2024 - CurrentRead More
Parts Delivery Driver
Mazda of Jackson
07.2012 - 09.2024Read More
Parts Counter Sales Person
Mazda of Jackson
07.2012 - 08.2024Read More
Lottery Attendant
Toyota of Jackson
03.2005 - 06.2009Read More
Welder
Showcase Construction
01.1998 - 09.2016Read More
Murrah High
High School Diploma
Read More