Tarra Fuller
Willow Spring,NC
Summary
Dynamic professional with a robust background in customer service and office management, notably at Results Physiotherapy. Excelled in medical scheduling and insurance verification, enhancing patient experience. Proven track record in retail sales, elevating customer satisfaction and operational efficiency. Skilled in data entry and medical billing, with a talent for empowering teams to achieve and exceed targets.
Overview
19
19
years of professional experience
Work History
Customer Service Associate
Under the Umbrella Thrift Store
Willow Springs, NC
01.2024 - Current
- Store opening duties to get store ready
- Assisting with customer needs
- Sort, price & display items
Accounting Assistant
Hudak & Company
Willow Springs, NC
03.2023 - 10.2023
- Processed payroll for clients
- Completed business audits
- Assisted with personal & business tax returns
Office Coordinator
Results Physiotherapy
Fuquay-Varina, NC
02.2022 - 03.2023
- Appointment setting
- Greeting/checking in patients
- Processing referrals
- Obtained authorization and reports
- Assisted patients with exercises & treatments
- Use of Therapy Source and Raintree software
Chiropractic Assistant/Receptionist
Isadore Chiropractic
Cary, NC
11.2021 - 02.2022
- Appointment setting
- Greeting/checking in patients
- Insurance verification
- Prior authorizations
- Demographic entry
- Personal Injury cases
- Collecting copays, posting payments & EOB's
- Use of Chirotouch & corresponding insurance websites
Front Desk Associate
Planet Fitness
Fuquay-Varina, NC
11.2018 - 05.2019
- Greet/check in members
- Clean & maintain areas of gym
- Give tours of gym to non members and explain to them membership options
Chiropractic Assistant
Isadore Chiropractic
Apex, NC
01.2015 - 09.2018
- Appointment setting
- Greeting/checking in patients
- Insurance verifications, prior authorizations, demographic entry
- Collecting copays, posting payments & EOB's
- Use of Office Ally & Gen book
Concierge/Receptionist
Syeni Salon & Day Spa
Apex, NC
11.2014 - 01.2015
- Greeted/checked in clients
- Provided appropriate forms to clients
- Entered client's information into the computer
- Scheduled appointments over the phone
- Confirmed client's upcoming appointments
- Assisted clients to locker room
- Performed daily cleaning duties to maintain cleanliness standards
- Used Millennium software
Owner/General Manager
Tanning Salon
Raleigh, NC
07.2013 - 11.2014
- Greeted/ checked in clients
- Provided appropriate forms to clients
- Entered client's information into the computer
- Filed client folders appropriately
- Set rooms according to services, cleaned tanning beds after each use, ordered products, managed payroll, answered phone, set appointments over the phone, confirmed client's upcoming appointments, and handled the accounting aspects
- Used Salon Iris software
Customer Service Associate (CSA)
JCPenney
Cary, NC
03.2010 - 06.2013
- Cashier, Provide Customer Service, Fitting Room Maintenance, and Department Cleanliness
Style Consultant
Metropark
Pittsburgh, PA
07.2009 - 01.2010
- Cashier, Customer Service, Gained Knowledge Of Different Styles and Brands Of Denim, Helped Customers Complete an Outfit, Completed Markdowns, Floor sets and Inventories
Store Manager/Sales Manager
Sally Beauty Supply
Pittsburgh, PA
04.2006 - 05.2009
- Trained and Hired Employees, Lowered Shrink, Customer Service, Price Changed Products, Handled Shipments, Did Monthly Store Set Ups, and Inventories
- Was The Youngest Promoted Manager In The Area At Age 19
Education
None - Medical Billing & Coding
Career Step
Raleigh, NC01.2017
None - Business Management
Wake Technical Community College
Raleigh, NC01.2015
High school or equivalent -
Avonworth High School
Pittsburgh, PA01.2007
Skills
- Customer Service
- Retail Sales
- Insurance Verification
- Office Management
- Medical Scheduling
- Medical Records
- Sales Management
- Medical Billing
- Appointment Scheduling
- Data Entry
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Customer Service Associate
Under the Umbrella Thrift Store
01.2024 - Current
Accounting Assistant
Hudak & Company
03.2023 - 10.2023
Office Coordinator
Results Physiotherapy
02.2022 - 03.2023
Chiropractic Assistant/Receptionist
Isadore Chiropractic
11.2021 - 02.2022
Front Desk Associate
Planet Fitness
11.2018 - 05.2019
Chiropractic Assistant
Isadore Chiropractic
01.2015 - 09.2018
Concierge/Receptionist
Syeni Salon & Day Spa
11.2014 - 01.2015
Owner/General Manager
Tanning Salon
07.2013 - 11.2014
Customer Service Associate (CSA)
JCPenney
03.2010 - 06.2013
Style Consultant
Metropark
07.2009 - 01.2010
Store Manager/Sales Manager
Sally Beauty Supply
04.2006 - 05.2009
None - Medical Billing & Coding
Career Step
None - Business Management
Wake Technical Community College
High school or equivalent -
Avonworth High School