Tarry Flannery
Pines Health Services
PRESQUEISLE,ME
8
years of professional experience
A team player with excellent customer service experience. I possess a track record of working in various administration roles. I am proficient in computer skills and communicate well at all levels. I believe with my skills and experience I would be a good asset to your company.
Work History
Medical Office Specialist
2 Years 10 Months- Responded to incoming calls in a professional manner. and send to appropriate extensions
- Place referrals to the appropriate department
- Enter HIPAA patient Data into our application network
- Fax appropriate documents to the providers and other location
- Updating database with confidential and relevant information for clients and employees
- Updated database with confidential information for clients and employees, enhancing record accuracy
- Following company standards and procedures relating to all aspects of office performance.
- Send and receive company email with the utmost respect for privacy
- Streamlined patient scheduling processes, enhancing appointment efficiency and reducing wait times.
- Managed electronic health records, ensuring accuracy and compliance with healthcare regulations.
Customer Service Representative
3 Years 7 Months- As a Customer Service Representative at Dead River Company, I answered incoming phone calls from customers and potential Customer.
- Contacted customers to discuss their account balances over the phone.
- Answered customer calls to assist with account payments.
- Welcomed customers and potential clients upon their arrival at the office.
- Collected payments from customers directly at the office counter.
- Input customer payments into the E3 application for record-keeping.
- Added new customer accounts into DRC E3 application.
- Worked with customers on their account adding new locations and deleting locations they no longer needed.
- Prepared inventory sheets daily with information provided by coworkers.
- Input inventory into the DRC fuel quest system for other employees to see.
- Uploaded inventory truck reports into the E3 application for tracking.
- Sent inventory sheets and truck reports via email to relevant team members.
District Supervisor
1 Year 5 Months- Managed all client and employee interactions within company policies to support daily operations.
- Coordinated employee schedules to ensure adequate coverage for daily operations.
- Supervised daily tasks of employees to maintain productivity.
- Adhered to company standards and procedures for all aspects of office performance.
- Answered incoming calls and placed calls to professionals courteously.
- Established stationery requirements for the Human Resource Officer
- Updated databases with confidential information for clients and employees.
- Conducted thorough staff evaluations to assess performance and provide feedback.
- Facilitated interviews with candidates to assess qualifications and fit for positions.
- Performed home assessments to evaluate client needs and provide appropriate services.
- Oversaw operations as district supervisor, ensuring compliance with company standards.
Education
High School Diploma
Skills
Patient scheduling
Appointment management
Patient registration
Medical records maintenance
Electronic charting
Insurance verification
Insurance authorizations
Insurance billing
Revenue cycle management
HIPAA compliance
HIPAA regulations
Healthcare regulations
Medical office software
Data entry
Follow-up management
Issue resolution
Patient confidentiality
Financial recordkeeping
Office administration
Patient relations
Appointment management
Patient relations
Disclaimer
Thank you for considering myself for this position, I look forward to speaking to you further. Sincerely Tarry V Flannery
Timeline
Medical Office Specialist
Pines Health Services
12.2023 - CurrentRead More
Customer Service Representative
Dead River Company
04.2020 - 11.2023Read More
District Supervisor
Professional Home Care Specialists
11.2018 - 04.2020Read More
Presque Isle High School
High School Diploma
Read More