Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

TARSHIA S. HOPKINS

Kingsland,Ga.

Summary

A talented Medical Office Assistant with more than ten years of experience in office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.

Overview

13
13
years of professional experience

Work History

Medical Office Assistant

Southeast Georgia Health System
01.2016 - Current
  • Accounts Receivable/Payable
  • Scheduling Appointments
  • Ordering Office Supplies
  • Inventory Control
  • Data Entry
  • Medical Record Correspondence
  • Greeter
  • Chart Prep
  • Assist Physician
  • General Office Cleaning
  • Process/Maintain Referrals

New Patient Intake Coordinator

Light Horse Healthcare Inc.
01.2013 - 01.2016
  • Greet patients/public in person and by phone
  • Gather all demographic and pertinent information needed to provide service
  • Insurance verification/process
  • Schedule Appointments
  • Payment Processing
  • Research/Resolving billing issues/delinquencies
  • Chart Prep
  • Copying Medical Correspondence

Inbound Call Center Representative/Enrollment Specialist

Visual Solutions Staffing Inc.
01.2012 - 01.2013
  • Greet providers/staff over the phone
  • Adhere to issues regarding Medicare claims form filing process
  • Explain claim filing policies and implement CMS guidelines and billing requirements
  • Direct providers thru web navigation of CMS updates to CPT and ICD- 9 Coding procedures and guidelines
  • Screen, validate, and process sensitive information given by providers
  • Ensure appropriateness of Medicare benefit payments issues
  • Conducts research, resolve issues and respond by telephone and written inquiries from providers
  • Identify suspected fraudulent activity
  • Create enrollment records in the Provider Enrollment Chain and Ownership System, if necessary
  • Knowledge and ability to navigate in (MCS) Medicare B Multi-carrier Claims Processing System and (FISS) Medicare A, Fiscal Intermediary Claims Processing System

Education

Continuing Education -

College of Coastal Georgia
11.2023

Medical Assistant Diploma -

Concorde Career Institute
01.1997

High School Graduate -

Camden County High
01.1993

Skills

  • Data entry
  • Insurance verification
  • Computer skills
  • Multitasking and organization
  • Problem-solving
  • Medical terminology

References

Available Upon Request

Timeline

Medical Office Assistant

Southeast Georgia Health System
01.2016 - Current

New Patient Intake Coordinator

Light Horse Healthcare Inc.
01.2013 - 01.2016

Inbound Call Center Representative/Enrollment Specialist

Visual Solutions Staffing Inc.
01.2012 - 01.2013

Continuing Education -

College of Coastal Georgia

Medical Assistant Diploma -

Concorde Career Institute

High School Graduate -

Camden County High
TARSHIA S. HOPKINS