Tartisha Donald
Saginaw,MI
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Medical Assistant/Receptionist
Covenant Healthcare
02.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Tri City Urology
10.2015 - 02.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Instructed patients about medications, procedures, and physician's directives to promote informed healthcare decisions.
- Collected and packaged biological specimens for diagnostic testing and laboratory analysis.
- Scheduled patient appointments efficiently to optimize clinic workflow.
- Recorded patients' vital signs accurately and efficiently.
- Improved clinical workflow with introduction of electronic health records system.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Certified Nursing Assistant
Magnum Healthcare
08.2008 - 12.2013
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Medical Assistant - Medical Assisting
Dorsey College
09.2015
Skills
- Time Management
- Reliable team player
- Customer service
- Cleaning and Sanitizing
- Critical Thinking
- Updating Medical Records
- Multitasking and Prioritization
- Dictation and Transcription
- Cleaning and Organizing
- Completing Insurance Forms
- Medical billing
- Treatment Room Preparation
- Procedure Assistance
- Injection Administration
- Proper Sterilization Techniques
- HIPAA Compliance
- Patient check-in and check-out
- Vital sign monitoring
- Direct patient care
- Laboratory specimen collection
- Professionalism and ethics
Contact
Saginaw, MI 48601
Education and Training
other,Saginaw, MI
Timeline
Medical Assistant/Receptionist
Covenant Healthcare
02.2023 - Current
Medical Assistant
Tri City Urology
10.2015 - 02.2023
Certified Nursing Assistant
Magnum Healthcare
08.2008 - 12.2013
Medical Assistant - Medical Assisting
Dorsey College