Tarun Dhanoa
Summary
Highly motivated and experienced small business owner passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Small Business Owner
The Mobile Bar Co.
12.2024 - Current
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Designed business plan to define concept, short-term and long-term goals
- Collaborated with a small team to enhance client satisfaction and achieve timely project completion, resulting in over $10,000 in revenue within two months.
Customer Service Associate/Cashier Assistant
Walmart
02.2023 - 08.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Collected and authorized guest payments.
- 'Managed approximately 30+ incoming calls, emails and faxes per day from customers.'
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Utilized POS system to handle customer cash and credit card transactions.
Production Team Lead
Menasha Corporation
01.2022 - 06.2022
- Determined maintenance requirements and assigned repairs to qualified employees.
- Organized work to meet demanding production goals.
- Tracked daily production, inventory usage and notable incidents to support operational planning and strategic decision making.
- Managed warehouse operations, including loading, unloading, stacking, and organizing inventory, achieving a 90-92% success rate in meeting operational goals
- Planned, scheduled, and delegated daily work to team of employees.
Education
Bachelor of Commerce(Honours) - Real Estate Management
Toronto Metropolitan University
Toronto, ON04-2027
Skills
- Cost control and analysis
- New business launch
- Business management and development
- Accounting oversight
- MS Office Suite (Excel, Word, Powerpoint)
- Beginner level skills and knowledge of Python and R
Certification
- Smart Serve Certified
- McGill Personal Finance Essentials
-McGill University - Desautels Faculty of Management
Timeline
Small Business Owner
The Mobile Bar Co.
12.2024 - Current
Customer Service Associate/Cashier Assistant
Walmart
02.2023 - 08.2023
Production Team Lead
Menasha Corporation
01.2022 - 06.2022
Bachelor of Commerce(Honours) - Real Estate Management
Toronto Metropolitan University
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