Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Taruna. D Persaud

316 Auborn Ave, Shirley

Summary

Motivated individual with a solid foundation in customer service and pharmacy support, pursuing a Bachelor of Science in Nursing. Demonstrates effective communication and organizational skills, facilitating teamwork in healthcare settings. Aims to ensure high-quality care for patients through dedicated support and collaboration.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Liberty Helicopter Charter
09.2012 - 07.2017
  • Resolved customer inquiries and issues promptly, contributing to increased client satisfaction.
  • Provided detailed information about services, ensuring customers made informed decisions.
  • Followed up with customers on resolved issues, reinforcing commitment to high standards of customer service.
  • Collaborated with team members to streamline workflows, resulting in faster response times and improved service quality.
  • Assisted in training new staff on customer service protocols and operational procedures.
  • Managed booking systems to coordinate helicopter charters efficiently and accurately.

Pharmacy Technician Intern

Walgreen's Pharmacy
05.2012 - 09.2012
  • Maintained accurate inventory records and managed stock levels to support uninterrupted pharmacy operations.
  • Refilled automated medication dispensing equipment to ensure availability for patient needs.
  • Collaborated with healthcare professionals to ensure optimal patient care strategies.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly, enhancing customer satisfaction.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Provided backup support to front-end staff, assisting with cashier duties and handling customer inquiries at the pharmacy counter.

Education

Bachelor of Science - Nursing

St. Joseph's University
Patchogue, NY
06-2028

High School Diploma -

Global Evaluation
Manhattan, NY
06-2012

Certificate - Pharmacy Technician

NewYork Medical Career Training Center
Whitestone, NY
05-2012

Skills

  • Order processing
  • Interpersonal communication
  • Time Management
  • Project management
  • Organizational skills
  • Effective multitasking
  • Reliable and Responsible
  • Teamwork and Collaboration
  • Compassionate care
  • Critical thinking
  • Leadership development

Languages

English

Timeline

Customer Service Representative

Liberty Helicopter Charter
09.2012 - 07.2017

Pharmacy Technician Intern

Walgreen's Pharmacy
05.2012 - 09.2012

Bachelor of Science - Nursing

St. Joseph's University

High School Diploma -

Global Evaluation

Certificate - Pharmacy Technician

NewYork Medical Career Training Center
Taruna. D Persaud