Taruna. D Persaud
316 Auborn Ave, Shirley,NY
Summary
Compassionate and dedicated professional with a strong background in customer service and pharmacy support, currently pursuing a Bachelor of Science in Nursing (BSN). Skilled in communication, teamwork, and time management, with a proven ability to provide quality service and support in fast paced environments. My experiences have strengthened my commitment to patient- centered care, and I strive to always put the needs of others first while maintaining excellence in everything I do.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Liberty Helicopter Charter
Manhattan, NY
09.2012 - 07.2017
- Resolved customer inquiries and issues promptly, enhancing overall client satisfaction.
- Managed booking systems to coordinate helicopter charters efficiently and accurately.
- Provided detailed information about services, ensuring customers made informed decisions.
- Assisted in training new staff on customer service protocols and operational procedures.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Pharmacy Technician Intern
Walgreen's Pharmacy
Queens, NY
05.2012 - 09.2012
- Maintained accurate inventory records and managed stock levels effectively.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with healthcare professionals to ensure optimal patient care strategies.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked automated medication dispensing equipment.
- Provided backup support to front-end staff when necessary, assisting with cashier duties or handling customer inquiries at the pharmacy counter.
Education
Bachelor of Science - Nursing
St. Joseph's University
Patchogue, NY06-2028
High School Diploma -
Global Evaluation
06-2012
Certificate - Pharmacy Technician
NewYork Medical Career Training Center
Whitestone, NY05-2012
Skills
- Communication and Interpersonal skills
- Leadership
- Organization
- Time Management
- Critical thinking
- Data entry
- Reliable and Responsible
- Teamwork and Collaboration
- Empathy and Compassionate Care
- Multitasking
Languages
English
Timeline
Customer Service Representative
Liberty Helicopter Charter
09.2012 - 07.2017
Pharmacy Technician Intern
Walgreen's Pharmacy
05.2012 - 09.2012
Bachelor of Science - Nursing
St. Joseph's University
High School Diploma -
Global Evaluation
Certificate - Pharmacy Technician
NewYork Medical Career Training Center