Taryn Dorio
Medford,NJ
Summary
Organized professional with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
6
6
years of professional experience
Work History
Office Coordinator
Delaware Valley Plastic Surgery
11.2022 - Current
- Streamlined office operations by implementing efficient filing systems and organizational tools.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
Customer Support Coordinator
Osea Malibu
12.2020 - 11.2022
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Streamlined support processes for increased efficiency and reduced response times.
- Collaborated with cross-functional teams to address customer concerns and improve overall service quality.
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Monitored performance metrics regularly, identifying trends that indicated opportunities for process improvements or additional training needs within the team.
Education and Training Manager/Esthetician
Osea Malibu
05.2018 - 07.2022
- Managed over 15 accounts within my territories.
- Enhanced employee performance by designing and implementing comprehensive training programs.
- Conducted sales reports weekly and for the month
- Demonstrated correct procedures and compliance with standards for each store at all times
- Conducted assessments of employee understanding and performance.
- Established successful account relationships with spa owners and store managers by building rapport and maintaining consistent communication.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Lead Esthetician
Elm City Wellness
09.2018 - 03.2020
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- Collaborated with management to develop new protocols, ensuring consistent quality of service across the team.
- Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
- Led promotional events and classes within the spa that resulted in increased bookings for services.
- Focused on customer service and satisfaction, resulting in improved customer loyalty and retention.
- Assisted in developing monthly promotional campaigns to attract new clients.
Education
Skin -
Skin Care Specialist -
Rizzieri Aveda School For Beauty And Wellness
Voorhees, NJ2010
-
Rowan College At Burlington County
Pemberton, NJ2009
High School Diploma - undefined
Cherokee High School
Marlton, NJ2005
Skills
- Customer Service
- Office Administration
- Training facilitation
- Quality Control
- Sales Generation
- Project Management
- Problem-Solving
- Data Entry
- Microsoft and Google Docs proficient
Timeline
Office Coordinator
Delaware Valley Plastic Surgery
11.2022 - Current
Customer Support Coordinator
Osea Malibu
12.2020 - 11.2022
Lead Esthetician
Elm City Wellness
09.2018 - 03.2020
Education and Training Manager/Esthetician
Osea Malibu
05.2018 - 07.2022
Skin -
Skin Care Specialist -
Rizzieri Aveda School For Beauty And Wellness
-
Rowan College At Burlington County
High School Diploma - undefined
Cherokee High School
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