Taryn Forbes
Queens,NY
Summary
Highly motivated, performance-driven employee with the desire to take on new challenges with experience in providing quality service and solutions to employers. Possessing strong conflict resolution skills and a proven ability to multitask, I have demonstrated a strong work ethic, adaptability and excellent interpersonal skills. Committed to delivering exceptional service, I am confident in my ability to contribute to any organization.
Overview
2
2
years of professional experience
Work History
Hostess
IGC Hospitality
03.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as greeting guests, and updating reservation logs simultaneously.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sales Associate
Old Navy, Gap
04.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Hugo Boss
09.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY12-2026
High School Diploma -
Scholars’ Academy
Queens, NY06-2018
Skills
- Customer service expertise
- Data entry
- Strong interpersonal skills
- Multi-tasking strength
- Time Management
- Sales goal attainment
- Detail oriented skills
- Microsoft 365
- Teamwork and collaboration
- Exceptional critical thinking skills
- Conflict resolution
- Interactive verbal and written communication skills
Timeline
Hostess
IGC Hospitality
03.2024 - Current
Sales Associate
Old Navy, Gap
04.2023 - 03.2024
Sales Associate
Hugo Boss
09.2022 - 02.2023
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
High School Diploma -
Scholars’ Academy
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