Tasha Carter
Peebles,OH
Summary
Dynamic professional with a proven track record at ACRMC, excelling in patient registration and records management. Skilled in problem-solving and implementing process improvements that enhanced workflow efficiency and reduced wait times. Committed to maintaining confidentiality and delivering exceptional service, ensuring a positive patient experience in a fast-paced environment.
Overview
2026
2026
years of professional experience
Work History
Registration Clerk
ACRMC
- Processed patient registrations efficiently using electronic health record systems.
- Verified insurance information to ensure accurate billing and minimize discrepancies.
- Assisted patients with inquiries, providing clear information about registration procedures.
- Maintained confidentiality of patient records in compliance with HIPAA regulations.
- Coordinated with healthcare staff to facilitate smooth patient flow during peak hours.
- Trained new clerks on registration protocols and system usage for improved efficiency.
- Resolved registration issues promptly, enhancing overall patient satisfaction and experience.
- Implemented process improvements that streamlined registration workflow and reduced wait times.
- Completed registration paperwork, verifying accurate patient information.
- Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
- Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
- Entered patient information into payment system accurately for billing purposes.
- Assisted patients with questions or concerns about their appointments, addressing any issues promptly and professionally.
- Served as a liaison between patients, clinical staff, and administrative personnel to facilitate optimal communication and coordination of care.
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
- Answered patient questions and inquiries regarding registration process and documentation.
- Updated patient contact information to support accurate electronic medical records.
- Confirmed patient demographics and updated practice management software for accuracy.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
Shift Lead
Dairy Queen Grill & Chill
West Union, OH
08.2023 - 04.2025
- Supervised team members to ensure efficient service during peak hours.
- Trained new employees on food safety and operational procedures.
- Managed inventory levels to minimize waste and ensure product availability.
- Implemented workflow improvements to enhance customer satisfaction and speed of service.
- Resolved customer complaints effectively, fostering a positive dining experience.
- Conducted quality checks to maintain high standards for food preparation and presentation.
- Monitored compliance with health regulations, ensuring safe food handling practices.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Helped store management meet standards of service and quality in daily operations.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
Childcare Provider
Job And Family Services
Manchester, OH
09.2006 - 03.2018
- Supervised daily activities for children, ensuring safety and engagement.
- Developed age-appropriate educational materials to enhance learning experiences.
- Collaborated with parents to discuss child development and address concerns.
- Implemented behavior management techniques to promote positive interactions among children.
- Assisted in planning and executing recreational activities that foster teamwork and creativity.
- Maintained accurate records of children's progress and incident reports for review.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Introduced children to educational games and activities to boost learning.
- Utilized positive reinforcement techniques to encourage good behavior.
- Provided emotional support and guidance to children during difficult times.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Assisted in potty training and other daily hygiene activities to support child development.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Encouraged children to develop healthy social and emotional skills.
- Worked with children to develop good cognitive, physical and language skills.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
Infant Toddler Coordinator
Riddles And Ryhmes
Manchester, OH
03.2004 - 09.2006
- Coordinated daily operations for program activities and events.
- Assisted in developing promotional materials and managing social media content.
- Supported project tracking and documentation to ensure timely completion of initiatives.
- Collaborated with team members to streamline communication processes and improve workflow efficiency.
Education
High School Diploma -
Manchester High School
Manchester, OH05.1999
Skills
- Problem-solving
- Patient registration
- Payment processing
- Registration data intake
- Records management
- Monthly reporting
- Maintaining documents and records
Timeline
Shift Lead
Dairy Queen Grill & Chill
08.2023 - 04.2025
Childcare Provider
Job And Family Services
09.2006 - 03.2018
Infant Toddler Coordinator
Riddles And Ryhmes
03.2004 - 09.2006
Registration Clerk
ACRMC
High School Diploma -
Manchester High School