Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards and Honors
Additional Information
Languages
Timeline
Generic

Tasha Freeman

Jefferson,LA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Boulevard Bistro

Server Jobs
Metairie, LA
02.2023 - 01.2026
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Trained new staff
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.

Shift Lead/Lead Trainer

The Cheesecake Factory
Metairie, LA
05.2021 - 04.2023
  • I was the star server at The Cheesecake Factory. Our menu is huge. So I was one of the two classroom facilitators. Our training is 2 weeks long with 1 week being classroom Monday-Friday 7a.m-2p.m. I was a great teacher and enjoyed teaching the new servers. Class ranged from 3-9 people. I also worked on the server schedules each week since I was star server. I helped out with managers a lot. I was always shift Lead & was always there to help all co workers at any cost. Which is why I loved the role of teaching the new servers. I welcomed them, was always there, & stayed close. I was a real leader.
  • Supervised daily operations, ensuring high standards of service and product quality.
  • Trained and mentored team members on operational procedures and customer service excellence.

Front End Lottery

Zuppardo’s Family Supermarket
Metairie, LA
02.2020 - 10.2020
  • I worked at the liquor counter. I also worked the Lottery. Answer phone calls. Customer Service Assistance.

Bartender/Server

Red Lobster
Metairie, LA
02.2019 - 05.2020
  • Bartender and service bar guests. The store closed down.

Bartender/Server

Buffalo Wild Wings
Metairie, LA
03.2016 - 04.2020
  • Bartender, Server, Crew Trainer, Expo

Front End Manager - Help

Rouses
Metairie, LA
03.2013 - 03.2016
  • With customer assistance, process purchase Cash, Help cashiers with any errors. Cash Office Manager - Handle all cash and check deposits for store sales.

Crew Trainer

Mc Donald's
04.2011 - 03.2013
  • Train new employees, and assist employees with any errors Cashier - stock all products, take customers orders Grill - prepare sandwiches, cook the food Runner - bag food, greet customers

Education

High School Diploma -

Delgado Community College
04-2026

Clinical Medical Assistant - undefined

Blue Cliff College
06-2013

General Studies - undefined

Riverdale High School
05-2012

Skills

  • Customer Service (10 years)
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Management (4 years)
  • Money Handling (10 years)
  • Experience Administering Injections
  • Patient Care
  • Bartending (10 years)
  • Restaurant experience
  • Cash register
  • Leadership
  • Teaching (2 years)

Accomplishments

Delivered excellent customer service, consistently creating a welcoming and positive experience for guests

Built strong relationships with repeat customers, increasing customer loyalty and return visits

Handled high-volume shifts efficiently while maintaining accuracy and professionalism
Demonstrated strong multitasking skills by managing orders, payments, and customer interactions simultaneously
Resolved customer concerns calmly and effectively, turning negative experiences into positive outcomes
Maintained a clean, organized, and fully stocked workspace at all times
Followed all company policies and safety procedures to ensure a safe environment for staff and guests
Collaborated with team members to ensure smooth operations during busy hours
Showed reliability through consistent attendance, punctuality, and flexibility with scheduling
Trained or assisted new team members in learning job duties and expectations (if applicable)
Increased sales through upselling techniques and product recommendations
Adapted quickly to new systems, menus, or workplace changes

Certification

  • Medical Assistant June 2018
  • CPR/First Aid March 2018

Awards and Honors

Talent and Theater Diploma, Graduate of Honors at Riverdale High with 4.0

Additional Information

  • Skills
  • CPR Certification, Typing skills, Vital Signs, Phlebotomy, EKG, triage patient, customer service.

Languages

English
Full Professional

Timeline

Boulevard Bistro

Server Jobs
02.2023 - 01.2026

Shift Lead/Lead Trainer

The Cheesecake Factory
05.2021 - 04.2023

Front End Lottery

Zuppardo’s Family Supermarket
02.2020 - 10.2020

Bartender/Server

Red Lobster
02.2019 - 05.2020

Bartender/Server

Buffalo Wild Wings
03.2016 - 04.2020

Front End Manager - Help

Rouses
03.2013 - 03.2016

Crew Trainer

Mc Donald's
04.2011 - 03.2013

Clinical Medical Assistant - undefined

Blue Cliff College

General Studies - undefined

Riverdale High School

High School Diploma -

Delgado Community College