To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Patient Access Specialist
Highlands Medical Center
Scottsboro, Alabama
10.2021 - Current
Collected and validated patient demographics and insurance information.
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Organized patient records and database to facilitate information storage and retrieval.
Followed document protocols to safeguard confidentiality of patient records.
Contacted insurance companies for patient medical billing operations.
Resolved patient financial problems with guidance from documented guidelines and procedures.
Performed patient pre-admission, admission, transfer and discharge activities.
Prepared patient identification band and completed admissions papers.
Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Substitute Teacher
Dekalb Board Of Education
Rainsville, Alabama
10.2019 - Current
Kept students on-task with proactive behavior modification and positive reinforcement strategies
Followed classroom plans left by class teacher to continue student education and reinforce core concepts
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Administered standardized assessments with strict requirements and documented information in permanent records.
Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions.
Organized lesson plans using teaching software for long-term interim assignments.
Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
Worked with principal's office on disciplinary and safety issues.
Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
Integrated existing and new technology into classroom to help provide creative and fun learning environment.
Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
Developed rules and set goals to maintain order in classroom.
Helped students develop life-long learning skills and good study habits.
Provided instruction for students in core subject areas.
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping
Assigned, explained and graded homework
Assessed student assignments to check quality and completeness before submission for grading
Studied and implemented latest information on specific subjects and learning strategies
Recorded grades for coursework and tests in online reporting system
Substitute Teacher
Scottsboro Board Of Education
Scottsboro, Alabama
01.2009 - Current
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Supervised lunchroom and recess activities.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Took notes and prepared reports on school day activities to provide to primary teacher.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Provided instruction for students in core subject areas.
Assigned, explained and graded homework.
Administered and graded tests and quizzes and reported performance to primary teacher.
Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions.
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Residential Mental Health Worker
Mountain Lakes Behavioral Healthcare
Dutton , Alabama
01.2017 - 08.2019
Administer psychotropic oral medications to clients.
Documented on MARS accurately.
Monitored vital signs and provide emotional support.
Observed, documented and provide reports on consumer behavior and progress.
Responsible for 38 clients at a residential facility for those with qualifying serious mental illnesses.
Communicated client's status to registered nurse.
Provide Basic Living Skills education in relation to mental health, wellness, development, challenges of an everyday life, independent living, self-reliance, moral behavior and monitored consumer progress by documenting through behavioral charts.
Maintained required paperwork and documentation.
Performed client assessments and developed treatment plans.
Observed and monitored client behavior and responses to treatment.
Mental Health Worker
Tri-County Developmental Skills Center
Scottsboro, Alabama
09.2016 - 01.2017
Documented client progress in confidential files.
Provided clients with recommendations to community resources.
Delivered individualized counseling services to clients working through issues such as mental illness.
Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
Responsible for clients at a residential treatment facility for those with qualifying serious mental illness, mental retardation and developmental disabilities.
Restrained and deescalated agitated client.
Administer oral medications to clients.
Documented on MARS accurately.
Monitored vital signs and provided emotional support.
Provided one-on-one assistance to individuals with physical and mental disabilities in their activities of daily living.
Transporting to and from appointments and community outings using company approved van.
Health Care Assistant
A Caring Hand Home Health Care
Scottsboro, Alabama
04.2008 - 08.2016
Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
Lifted patients using appropriate equipment in accordance with moving and handling policy.
Maintained clean environment with due consideration to health and safety issues and infection control policy.
Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
Observed patient skin conditions and reported findings to registered nurse.
Arranged bedding and cushions to enhance patient comfort in bed and chairs.
Aided patients with walking and limb exercises to improve strength and balance.
Organized and maintained medication closets and first aid supplies.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Transported patients between rooms and appointments or testing locations.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.