Hardworking employee, pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Salesperson
Al Serra Chevy
09.2021 - Current
Worked to build relationships with customers and built potential for additional sales.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Prepared sales contracts, and collaborated with team members to optimize profits and reduce costs.
Service Advisor
Al Serra Chevy
08.2017 - 09.2021
Implemented and developed customer service training processes.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Maintained a professional attitude and demeanor while dealing with difficult and demanding customers.
Possessed a deep understanding of automotive parts and services to provide fast and accurate customer service.
Dental Assistant/Receptionist
Aspen Dental
05.2010 - 06.2016
Assisted dentist with a variety of procedures, such as filling, extractions, and root canals.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Greeted patients, took patient medical history, and updated patient charts.
Scheduled patient appointments and maintained patient records.