Tashera Ladouceur
Senior Administrative Support Coordinator
West Babylon
Summary
Healthcare administrative professional with 20 years of experience supporting physicians, managing patient scheduling, and handling insurance authorizations. Strong communicator with a reputation for efficiency, accuracy, and excellent patient service.
Administrative professional with extensive experience in office management and coordination. Expertise in streamlining administrative processes and supporting team projects. Known for strong interpersonal skills, adaptability, and results-driven mindset.
Overview
20
20
years of professional experience
Work History
Senior Administrative Support Coordinator
Northwell Health
10.2018 - Current
- - Primary point of contact for physician and patient communication.
- - Process and expedite imaging and surgical authorizations across multiple insurance platforms.
- - Manage calendars, meetings, and provider scheduling.
- - Handle high-volume patient scheduling with accuracy and professionalism.
- - Prepare and reconcile expense reports.
- - Support office policy updates and workflow improvements.
- Provided top-notch customer service skills when interacting with both internal staff members and external clients or partners.
Clerical Specialist II
Stony Brook Children's Hospital
01.2006 - 01.2017
- - Managed incoming calls and directed communication.
- - Greeted and assisted patients at check-in.
- - Scheduled appointments and processed copayments.
- - Secured referrals and authorizations for diagnostic testing.
Education
Bachelor of Science - Public Health
Western Governors University (WGU)
01.2027
Associate of Liberal Arts and Sciences - undefined
Suffolk County Community College
01.2008
New York State Regents Diploma - undefined
North Babylon High School
01.2004
Skills
- Appointment coordination
- Expertise in processing diagnostic and surgical authorizations
- Healthcare provider collaboration
- Skilled in handling high call volume
- Electronic medical records management
- Effective communication
Timeline
Senior Administrative Support Coordinator
Northwell Health
10.2018 - Current
Clerical Specialist II
Stony Brook Children's Hospital
01.2006 - 01.2017
Associate of Liberal Arts and Sciences - undefined
Suffolk County Community College
New York State Regents Diploma - undefined
North Babylon High School
Bachelor of Science - Public Health
Western Governors University (WGU)