Tashoya Gayle
Hollywood
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills. Utilizes communication and empathy to build strong customer relationships.
Overview
8
8
years of professional experience
Work History
Assistant Business Partner
Private Shipping & Cargo Company
- Current
- Support data entry and order management for client package shipments.
- Maintain records and help ensure efficient client communication and order processing.
Interim/Pool Substitute Teacher
Avant Garde Academy Foundations of Hollywood
08.2019 - 06.2022
- Managed classrooms of 15–25 students, including those with behavioral challenges.
- Fostered academic improvement and behavioral growth, achieving a 70% success rate.
- Built strong relationships with students, leading to improved engagement and performance.
Substitute Teacher
Broward County Schools
10.2018 - 06.2019
- Provided daily instruction across elementary, middle, and high schools.
- Ensured student safety and maintained order in the classroom.
- Managed high-risk classroom situations, including diffusing a physical altercation between students and coordinating appropriate support.
Pool Substitute Teacher
Gulfstream Academy K-8 of Hallandale Beach
08.2017 - 09.2018
- Taught classes of 10–25 students, some with significant emotional and behavioral needs.
- Collaborated with mentors and professionals to support student development.
- Successfully reduced high-risk behavior in students by 80%.
Education
Bachelor of Science - Biology
Florida Memorial University
Miami, FLSkills
- Effective conflict resolution
- Effective communication skills
- Prioritization and scheduling
- Relationship management
- Effective problem resolution
- Accurate data entry
- Collaborative teamwork
- Patience & Adaptability
- Administrative management
- Strategic planning
- Operations management
- Organizational development
Timeline
Interim/Pool Substitute Teacher
Avant Garde Academy Foundations of Hollywood
08.2019 - 06.2022
Substitute Teacher
Broward County Schools
10.2018 - 06.2019
Pool Substitute Teacher
Gulfstream Academy K-8 of Hallandale Beach
08.2017 - 09.2018
Assistant Business Partner
Private Shipping & Cargo Company
- Current
Bachelor of Science - Biology
Florida Memorial University
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