Summary
Overview
Work History
Education
Skills
Timeline
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Tasia Davis

Queens

Summary

Skilled in patient registration, insurance verification, and handling sensitive information with confidentiality. Known for flexibility in adapting to changing needs and relying on strong communication and problem-solving abilities. Prepared to make significant impact in ensuring seamless patient access and satisfaction.

Overview

13
13
years of professional experience

Work History

Patient Access Specialist

Hospital for Special Surgery
11.2020 - Current
  • Maintain patient confidentiality by adhering to HIPAA guidelines and hospital policies.
  • Provide exceptional customer service, addressing patient concerns promptly and professionally.
  • Collect and enter patient demographic and insurance data into computer database to establish patient's medical record.
  • Handle sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
  • Obtain electronic and/or phone benefit verifications and authorizations to determine participating and non-participating insurance coverage.
  • Collect co-payments and out of pocket payments.
  • Resolve patient checklist and workqueue encounters.

Senior Patient Coordinator

Weill Cornell Medicine Dermatology
11.2019 - 11.2020
  • Responsible for front-end revenue cycle processes, check-in/check-out of patients and collection/reconciliation of time-of-service payments as applicable.
  • Verifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to appointment date.
  • Schedules, confirms, re-schedules and cancels appointments for both new and existing patients using the scheduling application.
  • Identifies areas of improvement for the front desk and office flow.
  • Manages patient chart process to ensure that information is inputted and scanned properly.
  • Receives, sorts and distributes mail.

PCR/ Shift Supervisor

CityMD Urgent Care
04.2016 - 11.2019
  • Provide outstanding customer service to every patient.
  • Maintain the upkeep and cleanliness of site during scheduled shifts.
  • Answer phone calls and inquiries regarding billing and medical services in a prompt and polite manner.
  • Assist all staff in workflow, and delegate patient flow between Physicians and Physician Assistants.
  • Assist Physicians in facilitating STAT orders, by obtaining pre authorizations and scheduling referral appointments.
  • Escalate any operational and HR related issues to management as it occurs during a shift.
  • Handle weekly site bank deposits.
  • Key holder for opening or closing site.
  • Prep patients for medical scribes by performing point of care tests such as rapid flu test, rapid strep test and urinalysis.
  • Process labs for medical assistants during patient surges, such as handling centrifuge and print labels to prepare for lab pick up.

Inventory Clerk

Life-Watch USA
01.2015 - 04.2016
  • Retrieved new client orders for emergency medical units from the company database.
  • Created a daily spreadsheet of all outgoing units to be tracked once shipped.
  • Uploaded spreadsheets onto electronic postage software to create shipping labels for outgoing units.
  • Programmed medical units for clients to be ready for use upon arrival of residence.
  • Reformatted new fulfillment spreadsheets to be sent to monitoring centers.

Credentialing Analyst

Newport Credentialing Solutions
02.2012 - 11.2014
  • Processed request from clients in regards to providing updates.
  • Enrolled providers in health insurance plans per the request of the clients.
  • Entered in ID numbers and effective dates into clients’ database.
  • Reviewed health plan rosters and uploaded them into various database.
  • Created excel spreadsheets with provider information to submit to health insurance plans.

Education

H.S. Diploma -

Christopher Columbus
06.2006

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Borough of Manhattan Community College
05.2010

Skills

  • Microsoft Office Proficient
  • Epic
  • ECW
  • Managerial Skills
  • Time Management
  • Microsoft Excell
  • Front desk operations
  • Appointment scheduling
  • HIPAA compliance
  • Exceptional communication
  • Medical terminology

Timeline

Patient Access Specialist

Hospital for Special Surgery
11.2020 - Current

Senior Patient Coordinator

Weill Cornell Medicine Dermatology
11.2019 - 11.2020

PCR/ Shift Supervisor

CityMD Urgent Care
04.2016 - 11.2019

Inventory Clerk

Life-Watch USA
01.2015 - 04.2016

Credentialing Analyst

Newport Credentialing Solutions
02.2012 - 11.2014

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Borough of Manhattan Community College

H.S. Diploma -

Christopher Columbus

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