Valerie Idle
Gallatin,TN
Summary
As a current Vanderbilt Access Specialist and a student pursuing a degree in Medical Coding, I bring a strong academic and hands-on foundation in medical terminology, human anatomy, and EHR systems—including experience with Epic. In my current role, I’ve gained practical exposure to ICD-10 coding, which has enhanced my understanding of accurate documentation, reimbursement processes, and compliance with coding standards.
Working at Vanderbilt has given me valuable insight into healthcare operations, including patient registration and insurance workflows—critical elements that support precise and effective coding. My background as a warehouse trainer at Amazon and a cable technician in a data center further developed my adaptability, attention to detail, and ability to work efficiently in fast-paced, data-driven environments.
I am eager to continue growing within the Vanderbilt healthcare system, leveraging my coding knowledge and administrative experience to ensure accurate and timely medical coding. With a strong work ethic, passion for healthcare technology, and a commitment to learning and excellence, I’m ready to contribute to Vanderbilt’s mission of delivering high-quality patient care.
Overview
7
7
years of professional experience
Work History
Patient Access Specialist
Vanderbilt Medical Center
02.2024 - Current
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
- Managed high call volume while maintaining a professional demeanor, ensuring accurate communication of information.
Warehouse Associate
Amazon
07.2018 - Current
- Achieved 99.9% order accuracy rate through diligent inventory management and attention to detail, resulting in a significant reduction in customer complaints.
- Picked an average of 1100 orders per day, exceeding the team average of orders 900 and contributing to a 20% increase in overall productivity.
- Consistently met or exceeded daily picking quotas, with an average of 380 items picked per hour, contributing to a 25% increase in throughput and a 15% decrease in labor costs.
- Trained and mentored new team members on picking techniques and warehouse safety procedures, resulting in a 20% increase in productivity and a 50% decrease in workplace injuries.
- Maintained a clean and organized work area, reducing the time it took to locate items and improving overall efficiency by 10%.
- Collaborated with cross-functional teams to improve warehouse processes and reduce inefficiencies, resulting in a 15% reduction in product waste and a 10% increase in on-time deliveries.
- Demonstrated exceptional problem-solving skills by identifying and resolving inventory discrepancies, resulting in a 99.5% inventory accuracy rate and a 20% reduction in inventory shrinkage.
Cable Technician
Anistar Technologies
11.2022 - 02.2023
- Successfully pulled and installed over 10,000 feet of cable within a 2-month period, resulting in a 15% increase in project completion rate
- Improved production efficiency by 20% by implementing a new cable pulling technique that reduced the time required to complete cable pulling tasks
- Maintained a 100% safety record while performing cable pulling tasks, resulting in zero accidents or injuries during my tenure
- Demonstrated adeptness in the installation, upkeep and rectification of voice and data communications systems.
- Exhibited exceptional verbal and written communication capabilities.
- Ensured adherence to all pertinent industry standards and regulations governing cabling and telecommunications.
- Possess strong work ethic, with a keen eye for detail and exceptional organizational skills.
Education
Information Technology
Maricopa Community Colleges - Estrella Mountain Community College
Associate of Science - Healthcare Information Management
Volunteer State Community College
07.2026
Skills
- Adaptability
- Critical Thinking Skills
- Time Management Skills
- Medical Terminology
- Works Well in Fast Paced Environment
- Goal Oriented
- Strong Attention to Detail
- Problem Solving Skills
- Excellent Written and Verbal Communication
- Strong Work Ethic
- Microsoft Office Proficient
- Ability to Empathize and Understand Customer Needs
Additional Information
Military Spouse 2012-present
- Supporting spouse in managing personal and household affairs while service member was on military deployment
- Maintaining strong communication and emotional support for service member and family during extended periods of separation
- Adapting to changing environments and frequent relocation, demonstrated by successfully managing relocations across multiple states or countries
- Building and maintaining relationships with other military families and members of the local community through volunteer work and other activities
- Strong organizational and time management skills, demonstrated by coordinating logistics and planning events for community organizations and support groups
- Resourcefulness and resilience in navigating complex bureaucratic systems and policies related to military life, such as healthcare or education benefits.
Timeline
Patient Access Specialist
Vanderbilt Medical Center
02.2024 - Current
Cable Technician
Anistar Technologies
11.2022 - 02.2023
Warehouse Associate
Amazon
07.2018 - Current
Associate of Science - Healthcare Information Management
Volunteer State Community College
Information Technology
Maricopa Community Colleges - Estrella Mountain Community College
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