Tasia Nactor
Hilo
Summary
Enthusiastic professional with background in psychology. Handles customer relations and problem solving through strong communication and teamwork skills. Committed to delivering exceptional service and creating positive experiences and relationships in human service/work environments.
Overview
1
1
year of professional experience
Work History
Cashier
7-11 Convenience Store
Hilo
02.2026 - Current
- Processed customer transactions accurately and efficiently at a busy convenience store.
- Managed cash register, ensuring proper handling of cash and credit payments.
- Assisted customers with product selection and provided excellent service throughout their visit.
- Stocked shelves and organized merchandise to maintain store appearance and accessibility.
- Monitored inventory levels and reported shortages to ensure product availability for customers.
- Maintained cleanliness of the checkout area, promoting a welcoming shopping environment.
- Collaborated with team members to address customer inquiries and resolve issues promptly.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Crew Member
McDonald's
Wahiawa
12.2024 - 01.2026
- Delivered exceptional customer service during high-volume rush periods.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure efficient order fulfillment.
- Handled cash transactions accurately at the front counter and drive-thru.
- Assisted in training new crew members on operational procedures and policies.
- Resolved customer complaints promptly to enhance overall satisfaction.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
Education
Leilehua High School
Wahiawa, HI05-2025
Bachelor of Arts - Psychology
University of Hawaii At Hilo
Hilo, HI05-2026
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Cash handling
- Time management
- Inventory management
- Active listening
- Clear communication
- Product recommendations
- Order packaging
- Positive attitude and enthusiasm
- Relationship building
- Multitasking
Timeline
Cashier
7-11 Convenience Store
02.2026 - Current
Crew Member
McDonald's
12.2024 - 01.2026
Leilehua High School
Bachelor of Arts - Psychology
University of Hawaii At Hilo