- Data organization through personal digital archives or cataloging collections
- Exploring computer technology, learning new software, and taking online courses
Tasia Poole
Oldsmar,FL
Summary
Detail oriented and motivated Medical Billing and Coding graduate with solid training in ICD-10-CM, CPT, and HCPCS coding, seeking an entry-level opportunity. Skilled in medical terminology, anatomy, and billing compliance, with a strong focus on accuracy and efficiency. Excited to apply academic knowledge and dedication to improving claim processing and maintaining data integrity.
Overview
9
9
years of professional experience
Work History
Style Consultant
Target
09.2025 - Current
- Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
- Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
Shift Manager
CVS Inc.
12.2021 - 02.2023
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Kept employees operating productively and working on task to meet business and customer needs.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
Pharmacy Technician
Publix Corp.
11.2019 - 06.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Cashier
Publix Corp.
02.2019 - 11.2019
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Walmart
01.2017 - 10.2017
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL04-2025
Skills
- Insurance verification
- Insurance billing
- Healthcare regulations
- Pharmacy software proficiency
- FDA and HIPAA compliance
- PMS systems experience
- Staff development
- Schedule oversight
- Handling customer complaints
- Client relationship building
- Customer service excellence
- Brand awareness
Interests
Timeline
Style Consultant
Target
09.2025 - Current
Shift Manager
CVS Inc.
12.2021 - 02.2023
Pharmacy Technician
Publix Corp.
11.2019 - 06.2020
Cashier
Publix Corp.
02.2019 - 11.2019
Cashier
Walmart
01.2017 - 10.2017
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy