TasJah Porter
Stockton,GA
Summary
Accomplished Insurance Agent with a proven track record at Globe Life Liberty National, adept in client retention and policy writing. Leveraged professionalism and ethics to enhance customer service, achieving significant trust and loyalty. Skilled in negotiation and client needs analysis, consistently exceeding sales targets and fostering strong client relationships.
Overview
4
4
years of professional experience
Work History
Insurance Agent
Globe Life Liberty National
02.2025 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Grocery Manager, Cashier, Frontline Manager on Dut
Piggly Wiggly
09.2020 - 02.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Cashier
Ohh She Fancee
11.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Line Operator
Lee Container
08.2022 - 10.2022
- Loaded and unloaded product on and off conveyor line by routinely lifting up to Number pounds.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
Education
Medical Assisting -
Wiregrass Georgia Technical College
Valdosta, GAHigh School Diploma -
Clinch County High School
Homerville, Ga05.2021
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Customer follow-up
- Client relations
- Auto insurance
- Client needs analysis
- Client retention
- Account management
- New client acquisition
- Policy writing
- Negotiation
- New agent training
- Money handling
- Great management
- Clean work area
- Presentable
- Precise
Timeline
Insurance Agent
Globe Life Liberty National
02.2025 - Current
Cashier
Ohh She Fancee
11.2022 - 12.2022
Line Operator
Lee Container
08.2022 - 10.2022
Grocery Manager, Cashier, Frontline Manager on Dut
Piggly Wiggly
09.2020 - 02.2025
Medical Assisting -
Wiregrass Georgia Technical College
High School Diploma -
Clinch County High School