Hi, I’m
Amy "Tate" Green
Tampa,FL
Summary
Empathetic and compassionate individual with strong passion for making positive impact in people's lives. Possesses foundational understanding of social work principles, along with skills in communication and problem-solving. Dedicated to fostering meaningful changes and support for individuals and communities.
Overview
3
years of professional experience
1
Certification
Work History
Tampa Family Health Centers
Front Desk Coordinator
06.2024 - 02.2025
Job overview
- Greeted patients upon arrival, offered assistance, and answered questions to build rapport and retention.
- Scheduled appointments in EPIC
- Updated client records accurately and efficiently, ensuring data integrity within the system.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
Camelot Community Care
Peer Specialist
06.2023 - 12.2023
Job overview
- Coordinating Independent Living Services for adolescents and young adults as they transition from the foster care system to independent living
- Assisting individuals in the attainment and completion of specific academic degrees
- Delivering life skills training for adolescents to excel in their new surroundings
- Aiding adults in entering the job market and providing assistance with applications
Crisis Center of Tampa Bay
211 Intervention Specialist
01.2023 - 05.2023
Job overview
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Developed resources for clients in need, connecting them with community services and programs that best suited their situation.
- Coordinated with local emergency responders during critical incidents, facilitating seamless collaboration between multiple parties involved in resolving crises efficiently.
Adventure Island
Guest Relations Ambassador
06.2022 - 12.2022
Job overview
- Welcome and engage with guests in a courteous and professional manner
- Address any inquiries and promptly resolve any concerns raised by guests
- Effectively manage will call and annual pass requests
- Collaborate with your team to optimize productivity while delivering exceptional guest service
Staples
Print & Marketing Associate
01.2022 - 06.2022
Job overview
- Employ Solution Builder to construct projects for clients
- Operate cutting machines, laminators, and related equipment to execute projects
- Employ iPostal to direct mail to the appropriate box for subsequent retrieval
- Manage UPS services and assist customers with shipping items
Burlington
Cashier
12.2021 - 01.2022
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
University of South FloridaTampa, FL
Bachelor of Social Work from Social Work
University Overview
- 3.85 GPA
- USF Herd of Thunder Marching Band Member
- Tau Sigma Member
College of Central FloridaOcala, FL
Associate of Arts from Social Welfare
05.2021
University Overview
- Dean's List Fall 2019-Spring 2021
- 4.0 GPA
- Phi Theta Kappa Member
- Summa Cum Laude Graduate
Belleview High SchoolBelleview, FL
High School Diploma
06-2019
University Overview
- High Honors Graduate
- Awarded AICE Medallion
- 3.5 GPA
- Belleview High School Diamondback Rattler Band Member
- Elected Saxophone Section Leader
- Completed AICE Diploma
Skills
- Trauma-Informed Approach
- Cultural & Linguistic Competency
- Mental Health First Aid
- Professionally Mandated Reporter
- Online Training
- Psychological First Aid
- Defensive Driving
- Blood-borne Pathogens
- Hazard Communication
- Diversity in the Workplace
- Sexual Harassment in the Workplace
- Security Awareness Training
- HIPAA Information and Action
- Deaf & Hard of Hearing Training
- FCASV Training
- WELLE Training
Certification
- Basic Life Support
Languages
English
Native or Bilingual
Interests
- LGBTQ+ Advocate
- Social Outreach
Timeline
Front Desk Coordinator
Tampa Family Health Centers
06.2024 - 02.2025
Peer Specialist
Camelot Community Care
06.2023 - 12.2023
211 Intervention Specialist
Crisis Center of Tampa Bay
01.2023 - 05.2023
Guest Relations Ambassador
Adventure Island
06.2022 - 12.2022
Print & Marketing Associate
Staples
01.2022 - 06.2022
Cashier
Burlington
12.2021 - 01.2022
University of South Florida
Bachelor of Social Work from Social Work
College of Central Florida
Associate of Arts from Social Welfare
Belleview High School
High School Diploma
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