Tate Heiland
Wichita,KS
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Salesperson
The Tap Of Kansas
06.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Coached new hires on sales techniques, contributing to their development as successful team members.
HVAC Technician
Fahnestock
07.2020 - 06.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
Education
Associate Degree in Entrepreneurship - Entrepreneurship
Butler Community College
El Dorado, KS05.2019
High School Diploma -
Kapaun Mt. Carmel
Wichita, KS05.2017
Skills
- Customer Relationship Building
- Customer Engagement
- Working hard all hours on the clock
- Focusing on all jobs that need to be done
- Picking up new skills
- Well driven to move forward
Timeline
Salesperson
The Tap Of Kansas
06.2023 - Current
HVAC Technician
Fahnestock
07.2020 - 06.2023
Associate Degree in Entrepreneurship - Entrepreneurship
Butler Community College
High School Diploma -
Kapaun Mt. Carmel
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