Tate Langum
Oklahoma City,OK
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
POOL CONCEIRGE
OMNI Hotels
05.2024 - Current
- Managed the indoor and outdoor pool deck
- Personalized cultural activities for quests
- Assisted members with check-in
- Answered the phone and performed various customer service issues
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
BARISTA
Scooters Coffee
01.2024 - 12.2024
- Managed the team of baristas on morning shifts
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Bachelors - Criminology, Minor in Political Science
University of Arkansas
Fayetteville, AR05-2026
High School Diploma - HIGH SCHOOL GRADUATE
Bethany High School
Bethany, OK05-2022
Skills
- Customer Service
- Time Management
- Organization
- Critical Thinking
- Problem-Solving
- Conflict resolution
Timeline
POOL CONCEIRGE
OMNI Hotels
05.2024 - Current
BARISTA
Scooters Coffee
01.2024 - 12.2024
Bachelors - Criminology, Minor in Political Science
University of Arkansas
High School Diploma - HIGH SCHOOL GRADUATE
Bethany High School