Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Watson

Randallstown,MD

Summary

Resourceful Front Desk Concierge known for productivity and efficiency in task completion. Skilled in customer service, problem-solving, and communication, ensuring smooth operations at the front desk. I excel in multitasking and prioritizing guest needs with professionalism and patience, contributing to positive guest experiences.

Overview

4
4
years of professional experience

Work History

Front desk conceirge

Best friends fur ever
06.2023 - Current
  • Facilitate check-in and check-out of the business
  • Enhance customer experience by creating a welcoming and friendly atmosphere
  • Responding to emails, answering phone calls, scheduling reservations, and assisting with other FOH duties
  • Maintained client accounts by obtaining, recording and updating personal and financial information
  • Monitored the lobby area to ensure a clean environment that was conducive to business operations

Clinical Assistant I

Kennedy Krieger Institure
01.2023 - 05.2023
  • Provided patient supervision
  • Implemented behavior protocols and provided hands-on assistance to patients when needed
  • Supervised and secured patients restricted to assigned areas
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention

Giant Pick up Associate and Bakery Clerk

Giant Food
02.2021 - 01.2023
  • Processed order invoicing and special orders
  • Handled incoming calls from customers regarding orders or other inquiries
  • Recommended, selected and located merchandise based on customer desires
  • Arranged baked goods in attractive displays to increase sales

Education

Bachelor of Science - Psychology, Business Administration Minor

Towson University
Towson, MD
05.2023

Skills

  • Customer Service
  • Inventory Management
  • Diverse population experiences
  • Strong multitasking
  • Administrative support
  • Patient-focused care
  • Active listening skills
  • Appointment scheduling
  • Client registration and data entry

Timeline

Front desk conceirge

Best friends fur ever
06.2023 - Current

Clinical Assistant I

Kennedy Krieger Institure
01.2023 - 05.2023

Giant Pick up Associate and Bakery Clerk

Giant Food
02.2021 - 01.2023

Bachelor of Science - Psychology, Business Administration Minor

Towson University

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Taylor Watson