Tate Ringstaff
Fort Knox,KY
Summary
Dedicated professional with a strong commitment to delivering exceptional customer service. Highly adaptable and quick to learn new processes and systems. Proven ability to handle diverse customer needs effectively and efficiently. Focused on fostering positive customer relationships and enhancing overall satisfaction.
Overview
3
3
years of professional experience
Work History
Dispatcher
Tom Drexler Plumbing
12.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of multiple vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained updated and detailed records of calls in physical and electronic database.
Cashier
Fort Knox Commissary
07.2024 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Teacher’s Aide
Sacred Heart Catholic School
08.2023 - 05.2024
- Facilitated tasks for grades ranging from Preschool to 6th Grade through recess oversight, document preparation, and office task management
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Kennel Tech.
Hicks Animal Hospital
06.2023 - 08.2023
- Cared for animals pre- and post-surgery to ensure recovery.
- Administered medication throughout day to support health.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Child Care Worker
Unity Academy
01.2023 - 06.2023
- Cared for children aged six months to 10 years, ensuring safety and engagement.
- Prepared and served lunch and snacks, maintaining hygiene standards.
- Updated parents regularly through designated communication app on child activities and needs.
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
Personal Shopper
Walmart
08.2022 - 12.2022
- Processed online orders efficiently, ensuring accurate item selection for customers.
- Prepared orders for customer pickup and delivered items to vehicles.
- Assisted customers in resolving order-related issues promptly.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Customer Service Representative
Dominos
03.2022 - 08.2022
- Assisted customers with order placement through phone support.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Processed payments and handed orders through service window.
Education
No Degree - OTA
Moberly Area Community College
Columbia, MO12.2022
No Degree - OTA
Three Rivers Community College
Poplar Bluff, MO05.2022
High School Diploma -
Poplar Bluff High School
Poplar Bluff, MO01.2022
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Time management
- Dispatching procedures
- Problem-solving
- Conflict resolution
- Call handling
- Prioritizing calls
Timeline
Dispatcher
Tom Drexler Plumbing
12.2024 - Current
Cashier
Fort Knox Commissary
07.2024 - 10.2024
Teacher’s Aide
Sacred Heart Catholic School
08.2023 - 05.2024
Kennel Tech.
Hicks Animal Hospital
06.2023 - 08.2023
Child Care Worker
Unity Academy
01.2023 - 06.2023
Personal Shopper
Walmart
08.2022 - 12.2022
Customer Service Representative
Dominos
03.2022 - 08.2022
No Degree - OTA
Moberly Area Community College
No Degree - OTA
Three Rivers Community College
High School Diploma -
Poplar Bluff High School
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