Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatem Coapland

Fort Collins,CO

Summary

Adept in customer service and time management, I excelled at Another Broken Egg Cafe by enhancing dining experiences and efficiently resolving complaints, showcasing strong communication and leadership skills. My proactive approach led to significant improvements in guest satisfaction and team collaboration, making me a valuable asset in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Another Broken Egg Cafe
Fort Collins, CO
12.2024 - Current
  • Spoke with patrons to drive satisfaction with food and service.
  • Ensured that food was served promptly after being prepared by the kitchen staff.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.

Expo Specialist

Another Broken Egg Cafe
Fort Collins, CO
12.2024 - Current
  • Utilized problem-solving skills to resolve customer complaints in an efficient manner.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Followed recipes and customer requests to prepare meals.
  • Conducted routine maintenance checks on kitchen equipment to prevent malfunctions.
  • Adhered strictly to health codes regarding food handling procedures.
  • Kept up with the demand for meal services during peak hours of operation.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.

Fitness Attendant

Erie Community Center
Erie, Colorado
10.2024 - Current
  • Majority interacting with customers
  • Prioritizing PEAK service at all times
  • Cleaning equipment thoroughly
  • Prioritizing safety at all times

Guest Service, Recreation Attendant

Erie Community Center
Erie, Colorado
10.2024 - Current
  • In-depth cleaning during and at the end of shifts
  • Watching children present
  • Interacting with parents and children
  • Prioritizing the safety of children
  • Developing patience and prioritizing habits

Concessions Worker

Erie Community Center
Erie, Colorado
10.2024 - Current
  • Prioritizing food safety and regulations
  • PEAK service at all times
  • Money skills with point of sale and cash register
  • Interacting with parents and children
  • Prioritize positive and helpful interactions with customers

Customer Service Representative

Color Me Mine
Westminster, Colorado
06.2022 - 01.2023
  • Learned and developed register skills
  • Grew people skills by interacting with customers daily
  • Developed in ability to solve problems quickly with successful solutions
  • Handled pottery from beginning stages all the way through to finished stages being given back to customer
  • Developed and trained multiple new customer service representatives on the proper handling of customer inquiries
  • Handled customer inquiries, answered questions, and resolved problems promptly

Education

Associate of Arts - Finance

Front Range Community College
Fort Collins, CO
05-2026

High School Education -

Erie High School
Erie, Colorado
05.2024

Skills

  • Customer service
  • Communication skills
  • Time management
  • Stress Management
  • Food service
  • Guest services
  • Leadership
  • Dining customer service
  • Team collaboration
  • Shift coordination
  • Task prioritization

Timeline

Restaurant Hostess

Another Broken Egg Cafe
12.2024 - Current

Expo Specialist

Another Broken Egg Cafe
12.2024 - Current

Fitness Attendant

Erie Community Center
10.2024 - Current

Guest Service, Recreation Attendant

Erie Community Center
10.2024 - Current

Concessions Worker

Erie Community Center
10.2024 - Current

Customer Service Representative

Color Me Mine
06.2022 - 01.2023

Associate of Arts - Finance

Front Range Community College

High School Education -

Erie High School

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Tatem Coapland