Tatiana Anderson
Moorestown
Summary
Bilingual Administrative professional with strong experience in customer service, communication, and organizational tasks. Known for being reliable, detail-oriented, and efficient in supporting office operations and client relations. Passionate about helping teams stay organized and delivering excellent service in both English and Spanish.
Overview
6
6
years of professional experience
Work History
Receptionist
Fiore Law Group
07.2024 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled appointments for clients and ensured accuracy of information.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Scheduled and confirmed appointments, managing a complex calendar for staff members.
Childcare Assistant
Private Families
06.2021 - 07.2024
- Coordinated daily routines, appointments, and extracurricular activities for children.
- Managed household logistics, including scheduling and communication with parents.
- Developed strong organizational,time management, and multitasking skills,
Administrative Assistant
Yoffice COL
01.2019 - 05.2020
- Provided customer service and support to coworking members, ensuring an excellent experience.
- Conducted tours and presentations of the space for potential clients, highlighting key benefits and services.
- Managed reservations and scheduling, ensuring efficient organization of meeting rooms and events.
- Coordinated event logistics and meetings, providing administrative and operational support.
- Handled inquiries and resolved issues, maintaining effective communication with clients and vendors.
Education
Adiditional Training - English As A Second Language
Rowan College At Burlington County
Pemberton, NJ04-2022
Associate of Applied Science - Tourism And Hotel Management
PEC, Colombia
Cali, Colombia 01-2017
Associate of Applied Science - Customer Service And Banking Operations
SENA Colombia
Cali, Colombia12-2014
Skills
- Appointment scheduling
- Fluent in English and Spanish
- Time management & organization
- Scheduling and calendar management
- Administrative support
- Mail distribution
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Fiore Law Group
07.2024 - Current
Childcare Assistant
Private Families
06.2021 - 07.2024
Administrative Assistant
Yoffice COL
01.2019 - 05.2020
Adiditional Training - English As A Second Language
Rowan College At Burlington County
Associate of Applied Science - Tourism And Hotel Management
PEC, Colombia
Associate of Applied Science - Customer Service And Banking Operations
SENA Colombia
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