Tatiana Campbell
Ponte Vedra Beach,FL
Summary
Proactive and customer-focused, I excelled at Palm Valley Fish Camp by enhancing dining experiences through exceptional service and efficient multitasking. Trained in POS systems and skilled in both greeting guests and managing multiple tables, I significantly contributed to a smooth workflow, showcasing my strong communication and detail-oriented abilities.
Overview
6
6
years of professional experience
Work History
Hostess
Palm Valley Fish Camp
09.2018 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Server
Dicks Wings
03.2019 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Ponte Vedra High School
Ponte Vedra, FL05-2020
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Interactive communication skills
- Greeting guests
- Exceptional communication
- Table bussing
Timeline
Server
Dicks Wings
03.2019 - 08.2019
Hostess
Palm Valley Fish Camp
09.2018 - Current
High School Diploma -
Ponte Vedra High School
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