Tatiana Robinson
59 Long Park Lane Rochester ,NY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Cashier
Trianos Meat Market & Deli
620 Stone Road, Rochester, NY 14616
07.2025 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Cashier
Capones Italian Eatery
5107 West Ridge Road, Spencerport, NY 14559
05.2025 - Current
- Collaborated with team members to ensure smooth operations during busy hours.
- Trained new staff on cash handling expectations and customer service protocols.
- Monitored dining area cleanliness, ensuring a welcoming environment for guests.
- Built relationships with customers to encourage repeat business.
- Implemented suggestions for improving workflow efficiency at the front counter.
Hostess
Riccis Family Restaurant
3166 Latta Road, Rochester, NY 14612
07.2023 - 04.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Collaborated with waitstaff to coordinate food service and enhance guest satisfaction.
- Assisted in training new host staff on the expectations and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Cashier/ Food Service
Happy Days On The Go
850 Long Pond Road, Rochester, NY 14612
05.2021 - 01.2023
- Managed cash register and ensured accurate cash handling procedures.
- Provided exceptional customer service, resolving inquiries and complaints
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma - Monroe 2 Boces
Hilton High School
400 East Ave, Hilton, NY 14468Skills
- Customer service
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Relationship building
- Effective communication
- Positive attitude
- Classroom preparation and maintenance
- Helping students with special needs
- Student engagement
- Punctual
- CPR/First aid certification
- Adapting to classroom needs
- Strong work ethic and dependable
Additional Information
Volunteer work:
BOCES 2 WEMOCO summer camp
July 2024
I helped teach students throughout the week learn the basics of cosmetology as well as giving them a fun and safe environment well learning.
Hilton Apple Fest
2023
I volunteered one day and worked the merchandise booth as well as the information booth, regarding any questions or information needed by visitors.
FMSC (Feed my starving children)
2015 - present
Every year I volunteer my time at my church to participate in this non profit organization by packing meals with for the malnourished in nearly 70 countries around the world
Timeline
Cashier
Trianos Meat Market & Deli
07.2025 - Current
Cashier
Capones Italian Eatery
05.2025 - Current
Hostess
Riccis Family Restaurant
07.2023 - 04.2025
Cashier/ Food Service
Happy Days On The Go
05.2021 - 01.2023
High School Diploma - Monroe 2 Boces
Hilton High School