Tatiana Sorocean
Bel Air,MD
Summary
Engaging Senior Medical Assistant with a love for education and desire to shape the future of patient care. Effective communicator with a collaborative mindset, known for high productivity and efficient task completion. Outstanding clinical experience to demonstrate the best practices, ready to bring fresh perspectives and a strong work ethic.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Medstar Health
12.2020 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Answered phone calls from patients seeking medical advice or assistance.
- Communicated effectively with patients to ensure their understanding of instructions given by the physician or other healthcare personnel.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Provided assistance to physicians during examinations, treatments and minor surgeries.
- Operated electrocardiogram (EKG) to administer diagnostic tests.
- Organized charts, documents and supplies to maintain team productivity.
- Performed patient assessments, including taking vital signs and medical histories.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Esthetician
Massage Envy
08.2014 - 12.2017
- Assisted clients with customizing new skincare routine resulting in increased sales
- Provided recommendations for custom treatments, personalized skincare plan
- Trained customers on new skincare products and treatment options
- Performed upselling techniques to increase average service values across physical and online-ordered products purchased in store
- Tracked inventory for items by validating stock, SKU’s, customer exchanges and returns
Administrative Assistant
Think Lenovo
09.2011 - 08.2015
- Led administrative functions within the organization including reviewing and resolving customer issues
- Integrate solutions across diverse platforms
- Performed product inventory, monitored customer shipping through both UPS and USPS
Education
Medical Billing and Coding -
Howard County Community College
01.2020
Medical Assistant - Allied Health
Chesapeake College
01.2017
Skills
- Microsoft Suite
- Strong communication skills
- Teaching skills
- Lifelong learning
- Detail Oriented
- Innovative
- Mentoring and coaching
- Performance improvement
- Ethics and professionalism
- Staff development
- Hands-on clinical instruction
- Quality assurance maintenance
Certification
Clinical Medical Assistant
CPR/BLS and AED Certified
Timeline
Senior Medical Assistant
Medstar Health
12.2020 - Current
Esthetician
Massage Envy
08.2014 - 12.2017
Administrative Assistant
Think Lenovo
09.2011 - 08.2015
Medical Billing and Coding -
Howard County Community College
Medical Assistant - Allied Health
Chesapeake College