Tatiana Toscano
Seagoville,TX
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at Olive Garden and Invicta. I have strong multitasking and guest engagement skills. I’m significantly enhancing dining experiences, Skilled in cash handling and POS systems, demonstrating a strong work ethic and exceptional customer service.
Professional hospitality worker, ready to excel in fast-paced environment. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Server
Olive Garden
08.2024 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- I serve food and beverages promptly with focused attention to customer needs.
- I work with POS system to place orders, manage bills, and handle complimentary items.
- I bartend at Olive Garden as well as serve.
Server/ Bottle Girl
Trophy Chest
02.2024 - 07.2024
- At Trophy Chest I attended guests for many big events.
- I sold bottles, and served food and drinks.
Server/ Hostess
Jack Ruby’s Saloon
10.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
Optician
US Vision
05.2021 - 09.2022
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Hostess
Ellen’s Southern Restaurant
03.2020 - 04.2021
Sales Associate
Invicta
06.2017 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
John Horn High School
Mesquite, TX06.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Olive Garden
08.2024 - Current
Server/ Bottle Girl
Trophy Chest
02.2024 - 07.2024
Server/ Hostess
Jack Ruby’s Saloon
10.2023 - 07.2024
Optician
US Vision
05.2021 - 09.2022
Hostess
Ellen’s Southern Restaurant
03.2020 - 04.2021
Sales Associate
Invicta
06.2017 - 02.2020
High School Diploma -
John Horn High School
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