Tatiana Tyler
Wells Fargo Teller
Richmond,VA
Summary
Adaptable professional with experience in banking, restaurant service, and catering. Strong in customer service, transaction approvals, and handling cash with accuracy. Known for multitasking, confidentiality, and maintaining smooth service under pressure.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Teller
Wells Fargo
Richmond, Virginia
06.2025 - Current
- Processed cash, check, and deposit transactions at the Wells Fargo branch window.
- Balanced cash drawers daily, ensuring accuracy and compliance with operational standards.
- Greeted customers and handled routine banking requests with professionalism.
- Verified customers' identification to ensure compliance with laws and regulations.
- Maintained confidentiality of all customer records and information according to company policies.
- Cultivated client relationships through personalized interactions, enhancing customer satisfaction and loyalty.
- Identified customer needs and referred appropriate products and services to bankers, facilitating tailored financial solutions.
- Issued and redeemed money orders, cashier checks, and savings bonds.
- Witnessed signatures and applied notary seals on compliant documents.
- Reviewed and approved transactions for accuracy and compliance.
Server
Longhorn Steakhouse
Williamsburg, Virginia
09.2017 - 11.2024
- Greeted guests and presented LongHorn Steakhouse menus with friendly, polished service.
- Engaged customers by answering questions and recommending specials, contributing to increased sales.
- Recorded food and beverage orders accurately with point-of-sale system to ensure efficient service.
- Coordinated with kitchen staff to communicate special requests and modifications.
- Processed checks and handled payments following LongHorn Steakhouse service standards.
- Led training sessions for new servers, improving their skills and service quality.
Catering Server
Bella's Catering
Newport News, Virginia
01.2013 - 07.2017
- Served guests at Bella's Catering events with attentive, professional banquet service.
- Delivered exceptional guest care by adhering to service standards at Bella's Catering events.
- Prepared buffet tables, linens, and serving stations to ensure seamless event execution.
- Coordinated with kitchen staff on timing, plating, and menu changes.
- Balanced multiple tasks to maintain high accuracy and quality in service delivery.
Education
High School Diploma -
Woodside High School
Newport News05-2017
Some College (No Degree) - Engineering
Thomas Nelson Community College
Hampton, VASkills
- Cash handling
- Transaction processing
- Drawer balancing
- Deposit verification
- Check cashing
- Notary services
- Customer service
- Attention to detail
- Effective multitasking
- Positive learning process
Certification
- Notary License
Timeline
Teller
Wells Fargo
06.2025 - Current
Server
Longhorn Steakhouse
09.2017 - 11.2024
Catering Server
Bella's Catering
01.2013 - 07.2017
High School Diploma -
Woodside High School
Some College (No Degree) - Engineering
Thomas Nelson Community College