Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories.
Overview
25
25
years of professional experience
Work History
Cashier
Meijer Co
3710 Dix Hwy Lincoln Park, MI 48146
07.2013 - Current
Operated a cash register for cash, check and credit card transactions with <font color="#0000ff"> [Number] </font>% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Cashier
Kroger Co.
685 E. Maple Rd Birmingham, MI 48009
12.2012 - 03.2013
Operated a cash register for cash, check and credit card transactions with <font color="#0000ff"> [Number] </font>% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Trained <font color="#0000ff"> [Number] </font> new sales associates each quarter.
Cashier
Walmart Super Center
29555 Plymouth Rd Livonia, MI 48150
04.2010 - 11.2011
Trained <font color="#0000ff"> [Number] </font> new sales associates each quarter.
Cleaned and organized the store, including the checkout desk and displays.
Priced merchandise, stocked shelves and took inventory of supplies.
Operated a cash register for cash, check and credit card transactions with <font color="#0000ff"> [Number] </font>% accuracy.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Cashier
O\' Brien\'s Supermarket
185 Southfield Rd Ecorse, MI 48229
04.2012 - 07.2012
Operated a cash register for cash, check and credit card transactions with <font color="#0000ff"> [Number] </font>% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Welcomed customers into the store and helped them locate items.
Verified that all customers received receipts for their purchases.
Answered customer telephone calls promptly and in an appropriate manner.
Sales Associate
Forever 21
370 W. 14 mile Rd Troy, MI 48083
12.2008 - 03.2009
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Identified potential shoplifters and alerted management.
Trained <font color="#0000ff"> [Number] </font> new sales associates each quarter.
Welcomed customers into the store and helped them locate items.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Followed merchandising guidelines to present visually appealing displays.
Cashier/ Stock
CVS/ Pharmacy
18500 Grandriver Ave #8189 Detroit, MI 48223
12.2000 - 08.2001
Operated a cash register for cash, check and credit card transactions with <font color="#0000ff"> [Number] </font>% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Trained <font color="#0000ff"> [Number] </font> new sales associates each quarter.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Welcomed customers into the store and helped them locate items.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Verified that all customers received receipts for their purchases.
Answered customer telephone calls promptly and in an appropriate manner.
Sales Associate
For Kids Only
23001 Coolidge Hwy Oak Park, MI 48237
10.2008 - 01.2009
Maintained established merchandising standards, including window, sales floor and promotional displays.
Answered customer telephone calls promptly and in an appropriate manner.
Followed merchandising guidelines to present visually appealing displays.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Welcomed customers into the store and helped them locate items.
Cleaned and organized the store, including the checkout desk and displays.
Priced merchandise, stocked shelves and took inventory of supplies.
Stocked and replenished merchandise according to store merchandising layouts.
Cashier
Glory Supermarket
14100 Woodward Ave Highland Park, MI 48203
10.2007 - 10.2009
Operated a cash register for cash, check and credit card transactions with <font color="#0000ff"> [Number] </font>% accuracy.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Verified that all customers received receipts for their purchases.
Determined customer needs by asking relevant questions and listening actively to the responses.
Sales Associate
Victoria\'s Secret
412 W. 14 mile Rd Troy, MI 48083
11.2007 - 02.2008
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Alerted customers to upcoming sales events and promotions.
Identified potential shoplifters and alerted management.
Trained <font color="#0000ff"> [Number] </font> new sales associates each quarter.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Determined customer needs by asking relevant questions and listening actively to the responses.
Maintained established merchandising standards, including window, sales floor and promotional displays.
Education
Associate of Arts - Liberal Arts
WCCCD
Detroit, MI
Current
High School Diploma - undefined
Southfield High School
Southfield, MI
2001
Vocational Trade - Business Clerical & Nursing Assistant
Flint/Genesee Job Corps
Flint, MI
2003
Skills
Customer-oriented
Natural leader
Employee relations
Motivated team player
Skilled problem solver
POS systems knowledge
Stocking
Active listening skills
Computer literate
Retail sales
Upselling techniques
Credit card transactions
Consistently meets sales goals
Timeline
Cashier
Meijer Co
07.2013 - Current
Cashier
Kroger Co.
12.2012 - 03.2013
Cashier
O\' Brien\'s Supermarket
04.2012 - 07.2012
Cashier
Walmart Super Center
04.2010 - 11.2011
Sales Associate
Forever 21
12.2008 - 03.2009
Sales Associate
For Kids Only
10.2008 - 01.2009
Sales Associate
Victoria\'s Secret
11.2007 - 02.2008
Cashier
Glory Supermarket
10.2007 - 10.2009
Cashier/ Stock
CVS/ Pharmacy
12.2000 - 08.2001
Associate of Arts - Liberal Arts
WCCCD
High School Diploma - undefined
Southfield High School
Vocational Trade - Business Clerical & Nursing Assistant