Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatianna Gallardo

Tucson

Summary

Dynamic sales associate with a proven track record at TJX Companies, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and teamwork. Skilled in cash handling and order accuracy, consistently meeting service expectations while fostering strong customer relationships.

Overview

2
2
years of professional experience

Work History

Sales Associate

TJX Companies
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Improved customer service ratings and accurately solved problems using active listening and customer service skills.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.

Bookstore Clerk

Pima County Summer Youth Program (Pueblo High School)
05.2024 - 07.2024
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Input data into spreadsheets and databases.

Online Personal Shopper

Walmart
10.2023 - 12.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Education

Associates - Radiology

Pima Community College
Tucson, AZ
05-2028

High School Diploma -

Tucson High School
Tucson, AZ
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Data entry
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Attention to detail
  • Microsoft Word
  • Organization and time management

Timeline

Sales Associate

TJX Companies
09.2024 - Current

Bookstore Clerk

Pima County Summer Youth Program (Pueblo High School)
05.2024 - 07.2024

Online Personal Shopper

Walmart
10.2023 - 12.2023

Associates - Radiology

Pima Community College

High School Diploma -

Tucson High School
Tatianna Gallardo