Tatianna J. Speas
Summary
Driven by a relentless pursuit of excellence, eager to contribute management skills in an environment that fosters personal and professional growth. Possessing a strong caliber and efficient work ethic, committed to facing challenges in a highly competitive landscape. Striving for honesty and hard work, seeking to enhance creative abilities for optimal profitability of any organization. Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Novant Health
07.2023 - Current
- Provides and documents assistance to patients with activities of daily living and maintenance of a safe and clean environment under the direction and supervision of a registered nurse
Safety Attendant
Novant Health
03.2022 - Current
- The Safety Attendant provides one-on-one observation of selected patients for the purpose of identifying behaviors which are potentially hazardous to self or others in accordance with facility policies and procedures; reports needs and concerns to licensed nurse
- Come join a remarkable team where quality care meets quality service, in every dimension, every time
Cashier
Food Lion
06.2013 - 04.2024
- Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services
- Scans items, provides change, balances drawer, and processes card transactions
- Stocking shelves, cleaning store, bringing in carts
Food Service Hospital Ambassador
Cone Health
01.2021 - 02.2022
- This position is accountable for meal service for all patients on a daily basis
- Responsibilities include obtaining patients' menu selection; processing tray tickets and nourishments according to the patients' diet prescription; accurately serving food and beverages to patients in accordance with diet; and verbally communicating patient concerns to clinical dietitian (education needs, inadequate meal consumption, etc.)
- Performs routine cafeteria duties: stock supplies, set up food lines, operate cash registers, cook short-order grill items, portion and serve food to customers in a courteous manner
- Clean and maintain work area to meet established standards
Front Desk/Hostess/Room Service Server
Marriott Hotels
10.2018 - 03.2020
- A front desk agent works fulfilling customer service and administrative roles in hotels
- They welcome and orient new guests and issue room keys
- Additionally, a front desk agent will manage and update information regarding room availability, rates, and available amenities
- A front desk agent works to ensure an organized and friendly interaction between the hotel and guests
- The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner
- Greets and seats guests, presents menus to guests, informs them of special catch and soups
- Room service consists of taking orders and special request from guest, taking orders up to rooms and removing trays from the hallways
Expo Runner/Cashier/ Food Prep
Dari-O Restaurant
09.2017 - 09.2018
- Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services
- Provides change, balances drawer, and processes card transactions
- Cleaning store, washing dishes, doing expo, drive thru, and ice cream, customer interaction and relation, Training new employees
Sales Associate
Rue 21
08.2015 - 01.2016
- Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction Work with customers to determine their needs and then recommend the right product to solve the customer's problem Assist in ensuring that the product presentation area is clean and organized Develop and cultivate strong buying relationships with customers Use company literature and available training resources to stay up to date on product features
Sales Associate
Forever 21
08.2014 - 03.2015
- Assess customers needs and provide assistance and information on product features Welcome customers to the store and answer their queries Follow and achieve department's sales goals on a monthly, quarterly and yearly basis 'Go the extra mile' to drive sales Maintain in-stock and presentable condition assigned areas Actively seek out customers in store Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross sell products Handle returns of merchandise Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures Suggest ways to improve sales (e.g
- Planning marketing activities, changing the store's design) Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services
- Scans items, provides change, balances drawer, and processes card transactions
Education
Associates of Science - Nursing
Guilford Technical Community College
12-2026
Bachelors of Science - Criminal Justice
Strayer University
03.2023
Other - Biotechnology
Forsyth Technical Community College
07.2015
High School Diploma -
North Forsyth High School
06.2014
Skills
- Customer Service
- Communication
- Time Management
- Multi Tasking
- Creativity
- Leadership
- Handling Pressure
- Self Confidence
- Critical Thinking
- Problem Solving
- Strong Work Ethic
- Computer and MS Software
- Getting along with others
- Filing
- Phone Answering
- Building
- Clerical Work
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Bathing assistance
- Compassionate
- Alzheimer's and dementia care
- Basic life support
- Vital signs monitoring
- Bedside manner
- Dressing assistance
- Safety precautions
- Electronic charting
- Patient-focused care
- Medical terminology
- Mobility assistance
- Companionship and emotional support
- Documenting behaviors
- Feeding assistance
- Positioning patients
- End-of-life care
- Patient lifting
- Adaptable
- Transfer techniques
- Urinary catheter care
- Ambulation assistance
- Healthcare ethics
- Inpatient care
- Geriatric care
- Patient relationship building
- Responding to emergencies
- Supporting personal needs
- Maintaining privacy
- Trustworthy companion
- Colostomy care
- Complex Problem-solving
- Patient management
- Specimen collection
- Blood glucose testing
- Patient relations
- Condition monitoring
- Care plan implementation
- Observing responses
- Patient assessments
- EMR / EHR
- Restraint application
- Meal planning
- Quick problem solver
Certification
- 11/26/2024, BLS Proivder, American Heart Association, Listing Number: 255415400231
- 05/01/23, Certified Nursing Assistant, Guilford Technical Community College, Nurse Aide I Listing Number: 576105
Accomplishments
- Golden Key Honors Society
- Alpha Chi Honors Society
- Alpha Sigma Lambda Honors Society
- National Society of Collegiate Scholars
- Phi Theta Kappa Honors Society
Timeline
Certified Nursing Assistant
Novant Health
07.2023 - Current
Safety Attendant
Novant Health
03.2022 - Current
Food Service Hospital Ambassador
Cone Health
01.2021 - 02.2022
Front Desk/Hostess/Room Service Server
Marriott Hotels
10.2018 - 03.2020
Expo Runner/Cashier/ Food Prep
Dari-O Restaurant
09.2017 - 09.2018
Sales Associate
Rue 21
08.2015 - 01.2016
Sales Associate
Forever 21
08.2014 - 03.2015
Cashier
Food Lion
06.2013 - 04.2024
Bachelors of Science - Criminal Justice
Strayer University
Other - Biotechnology
Forsyth Technical Community College
High School Diploma -
North Forsyth High School
Associates of Science - Nursing
Guilford Technical Community College
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