Tatiyana D. White

Albany,NY

Summary

Dedicated professional who is continuously looking to further develop their career. Excels in tense situations, and rapidly adjusts to changing priorities. Always looking for opportunities to use abilities with strong attention to detail and exceptional problem-solving skills to ensure the correctness and fulfillment of every task. Possesses excellent communication abilities, both in speech and in writing.

Overview

years of professional experience

Work History

Leasing Professional

DMG Investments/Campus Life & Style

07.2021 - Current

Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
Helped manage over 300 residents and units.
Conducted property showings, providing wealth of information in regards to its key features, answered questions and redirected concerns to close contracts.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Inspected apartments before and after new tenant move-ins to schedule maintenance, cleaners and other services.
Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.

Sales Associate

DSW Shoe Warehouse

05.2021 - 12.2021

Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Applied security and loss prevention training toward recognizing risks and reducing store theft.

Education

Bachelor of Arts - Human Development

The State University of New York At Albany, Albany, NY

05.2023

Bachelor of Arts - Sociology

The State University of New York At Albany, Albany, NY

05.2023

Skills

Time Management
Sales and Marketing
Documentation and Recordkeeping
Verbal and Written Communication
Community Engagement
Administrative Support

Fair Housing Policies
Microsoft Office
Team Collaboration
Office Management
Problem Resolution
Strong Attention to Detail

References

Crystal Turner- CLS Property Manager; (518) 331-6600

Samantha Hicks- DMG Leasing Up Manager; (716) 289-7483

Timeline

Leasing Professional - DMG Investments/Campus Life & Style

07.2021 - Current

Sales Associate - DSW Shoe Warehouse

05.2021 - 12.2021

The State University of New York At Albany - Bachelor of Arts, Human Development

The State University of New York At Albany - Bachelor of Arts, Sociology