TATJANA GLUSHKO
Windermere,FL
Summary
Motivated Hostess/Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
HOSTESS
North Italia
Orlando, FL
01.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
HOSTESS/SERVER
SLATE
Dr phillips
11.2021 - 01.2024
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Monitored restaurant activity to determine seating and dining flow
- Engaged with guests to maximize satisfaction with food and service
- Answered questions about menu items, specials, and other restaurant information
- Communicated clearly with servers regarding guest needs or requests
- Assisted in serving guests for parties and special functions
- Engaged with guests to maximize satisfaction with food and service
- Monitored restaurant activity to determine seating and dining flow
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Helped bus tables and ran food to patrons during high-volume periods
- Provided friendly reminders to customers regarding their wait times when necessary.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
HIGH SCHOOL DIPLOMA -
WINDERMERE HIGH SCHOOL
05.2022
Skills
- Seating Assignment Preparation
- To-Go Order Preparation
- Phone Inquiries
- Dining Reservations
- Guest Flow
- Table Bussing
- Menu Memorization
- High-Volume Dining
- Strong Work Ethic
- Guest Engagement
- Hospitality service expertise
- Safe Food Handling
Timeline
HOSTESS
North Italia
01.2024 - Current
HOSTESS/SERVER
SLATE
11.2021 - 01.2024
HIGH SCHOOL DIPLOMA -
WINDERMERE HIGH SCHOOL