Tatum Brennan
Charleston,SC
Summary
Dynamic hospitality professional with a focus on client engagement and team collaboration. Experience in implementing operational improvements and mentoring staff to achieve exceptional service delivery.
Overview
6
6
years of professional experience
Work History
Server
Holy City Hospitality
Charleston, SC
10.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with team members to ensure timely food and beverage service during peak hours.
- Learned menu items thoroughly, enabling effective communication of specials and recommendations to guests.
Managing Director
Brennan Quality Consulting
Wilmington, NC
12.2024 - Current
- Led strategic initiatives to enhance client satisfaction and service delivery.
- Developed and implemented operational improvements to streamline consulting processes.
- Mentored team members to foster professional growth and ensure project success.
- Analyzed market trends to inform strategic decision-making and business development efforts.
Hostess
Big Bad Breakfast
Charleston, SC
03.2025 - 01.2026
- Greeted and seated guests, ensuring optimal dining experience and flow.
- Managed reservation system to coordinate efficient guest seating and minimize wait times.
- Assisted in training new staff on customer service standards and restaurant procedures.
Server
Blue Ridge Pizza Company
Etowah, NC
04.2020 - 08.2023
- Supported management in training new staff on operational procedures and service standards.
- Monitored dining area for guest satisfaction, proactively resolving any issues or concerns.
- Utilized point-of-sale system efficiently to process orders and manage transactions accurately.
- Ensured a satisfactory experience for all guests.
Education
Bachelor of Arts - Communications
College of Charleston
Charleston, SC05-2027
High School Diploma -
West Henderson High School
Hendersonville06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Team collaboration
- Multilingual communication
Websites
Accomplishments
- Achieved server of the month by ensuring peak restaraunt experiences with accuracy and efficiency.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Holy City Hospitality
10.2025 - Current
Hostess
Big Bad Breakfast
03.2025 - 01.2026
Managing Director
Brennan Quality Consulting
12.2024 - Current
Server
Blue Ridge Pizza Company
04.2020 - 08.2023
Bachelor of Arts - Communications
College of Charleston
High School Diploma -
West Henderson High School