Tatum Wright
Phoenix,AZ
Summary
A passionate individual whose background is deeply rooted in the customer service experience. Enthusiastic about taking on new challenges and always ready to overcome them. Known for excellent service and a friendly, personable attitude. A Flexible hard worker ready to learn and contribute to team success.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Portico
03.2024 - Current
- Perform community tours to prospective residents, highlighting features tailored to their needs for their future home.
- Conducted weekly market surveys to stay informed of current trends and competitor offers.
- Maintained high occupancy rates through effective marketing strategies.
Leasing Consultant
Greystar
07.2023 - 03.2024
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, and quickly resolving issues.
- Leveraged sales and marketing strategies to increase traffic. maintain closing ratios and exceed leasing goals.
- Tracked leads using CRM software and followed up with interested parties.
- Prepared lease agreements, collected security deposits and rent payments from tenants
Leasing Consultant
Cortland
10.2021 - 03.2023
- Collaborated with the maintenance team to ensure new move-ins were prepared in a timely manner.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Welcomed in new future residents, showed available apartments, and prepared leases.
Patient Transporter
Banner Thunderbird Medical Center
11.2020 - 10.2021
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs
- Adhered strictly to HIPAA regulations concerning confidentiality of patient information
- Developed a strong trusting rapport with patients to facilitate quality care
- Assisted nurses with patient transfers, using proper body mechanics and safety measures
- Removed deceased patients from units to transport to morgue
Shift Manager
GLC Inc.
12.2018 - 11.2020
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Enhanced customer satisfaction by resolving issues promptly
- Ensured all food safety guidelines were being followed amongst all crew members
Education
- Business
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ05.2027
High School Diploma -
Sunrise Mountain High School
Peoria, AZ05.2020
Skills
- Crm Software
- Onesite
- Yardi
- Fairhousing Compliance
- Leasehawk
- Berkshire Hathaway Sales Excellence
- Basic Life Support Certified
- Phone & email etiquette
- ServSafe Certified
- Conflict Resolution
- Microsoft
- Closing Techniques
- Event Planning
Timeline
Leasing Consultant
Portico
03.2024 - Current
Leasing Consultant
Greystar
07.2023 - 03.2024
Leasing Consultant
Cortland
10.2021 - 03.2023
Patient Transporter
Banner Thunderbird Medical Center
11.2020 - 10.2021
Shift Manager
GLC Inc.
12.2018 - 11.2020
- Business
Maricopa Community Colleges - Scottsdale Community College
High School Diploma -
Sunrise Mountain High School
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