Tatum Roles
Grand Forks,ND
Summary
Dynamic individual with hands-on experience in Customer relations and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Planet Fitness
02.2025 - Current
- Trained new personnel regarding company operations, policies and services.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
Nutritionist
Down The Street Nutrition
07.2024 - Current
- Produced clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements.
- Referred patients to appropriate outpatient settings for additional diet education and support.
- Provided in-depth information on nutritional care to maximize health.
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
- Monitored patient progress and documented nutritional information in patient charts and records.
Customer Service Representative
Totally Tan
01.2024 - 05.2024
- Responded to customer requests for products, services, and company information.
- Promptly responded to inquiries and requests from prospective customers.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Met customer call guidelines for service levels, handle time and productivity.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Bachelor of Science - Forensic Science
University of North Dakota
Grand Forks, ND06-2028
High School Diploma -
Park Center High School
Brooklyn Park, MN06-2024
Skills
- Adaptive team player
- Customer relations
- Complaint resolution
- Store maintenance
- Decision-making
Timeline
Customer Service Representative
Planet Fitness
02.2025 - Current
Nutritionist
Down The Street Nutrition
07.2024 - Current
Customer Service Representative
Totally Tan
01.2024 - 05.2024
Bachelor of Science - Forensic Science
University of North Dakota
High School Diploma -
Park Center High School