Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Tatyana Kruts

Moore,SC

Summary

Enthusiastic, positive, reliable, highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Office Coordinator

Satterfield Family Dental
Spartanburg, SC
01.2024 - Current
  • Greet and welcome guests upon arrival.
  • Schedule appointments for clients and visitors.
  • Assist with filing paperwork both electronically and manually.
  • Respond to messages and emails to the office and transfer correspondence.
  • Take initiative to resolve customer complaints quickly and efficiently.
  • Respond to customer inquiries via telephone or email in a professional manner.
  • Manage front desk operations during shifts worked.
  • Update customer contact information in database systems.
  • Develop strong relationships with customers to ensure satisfaction with services provided.

Clerk

Community Outreach Academy
McClellan, CA
09.2016 - 05.2022
  • Managed schedules and calendars
  • Answered incoming calls and emails, providing frontline support to admin team, parents and students
  • Developed strong customer service skills.
  • Reviewed, corrected and maintained data by entering new and updated information.
  • Demonstrated excellent communication skills in resolving complaints.
  • Operated photocopiers and scanners, facsimile machines and personal computers.

Paraeducator

Community Outreach Academy
McClellan, CA
07.2016 - 09.2016
  • Monitored students' progress in skill and personal behavioral development and reported on findings to teachers and parents.
  • Translated for the students as needed;
  • Provided volunteer services as a chaperone on school field trips;
  • Assisted the teacher with cutting, laminating, preparing packets/homework/, checking homework, and with class projects;
  • Met with parents to discuss educational outcomes and behaviors while observing and promoting sensitivity to child's condition and needs.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Met with parents about student needs to garner additional support.

Education

High School Diploma -

McClatchy High School

Skills

  • Effective team member who is flexible, cooperative, and willing to assist others
  • Customer Service Experience
  • Knowledge of modern office methods, supplies, and equipment
  • Knowledge of Business English and correspondence
  • Front Office Management
  • Appointment Confirmation
  • Problem-Solver
  • Team player
  • Detail oriented
  • Reliable
  • Fluent in Ukrainian and Russian languages
  • Ability to work Under Pressure
  • Data Entry and Maintenance
  • Understanding Customer Needs
  • Excellent verbal and written communication skills

Languages

Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual

Certification

  • CPR/FirstAid

References

References available upon request.

Timeline

Front Office Coordinator

Satterfield Family Dental
01.2024 - Current

Clerk

Community Outreach Academy
09.2016 - 05.2022

Paraeducator

Community Outreach Academy
07.2016 - 09.2016

High School Diploma -

McClatchy High School

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Tatyana Kruts