Tatyana Kruts
Moore,SC
Summary
Enthusiastic, positive, reliable, highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Office Coordinator
Satterfield Family Dental
Spartanburg, SC
01.2024 - Current
- Greet and welcome guests upon arrival.
- Schedule appointments for clients and visitors.
- Assist with filing paperwork both electronically and manually.
- Respond to messages and emails to the office and transfer correspondence.
- Take initiative to resolve customer complaints quickly and efficiently.
- Respond to customer inquiries via telephone or email in a professional manner.
- Manage front desk operations during shifts worked.
- Update customer contact information in database systems.
- Develop strong relationships with customers to ensure satisfaction with services provided.
Clerk
Community Outreach Academy
McClellan, CA
09.2016 - 05.2022
- Managed schedules and calendars
- Answered incoming calls and emails, providing frontline support to admin team, parents and students
- Developed strong customer service skills.
- Reviewed, corrected and maintained data by entering new and updated information.
- Demonstrated excellent communication skills in resolving complaints.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Paraeducator
Community Outreach Academy
McClellan, CA
07.2016 - 09.2016
- Monitored students' progress in skill and personal behavioral development and reported on findings to teachers and parents.
- Translated for the students as needed;
- Provided volunteer services as a chaperone on school field trips;
- Assisted the teacher with cutting, laminating, preparing packets/homework/, checking homework, and with class projects;
- Met with parents to discuss educational outcomes and behaviors while observing and promoting sensitivity to child's condition and needs.
- Planned and led activities to develop students' physical, emotional and social growth.
- Met with parents about student needs to garner additional support.
Education
High School Diploma -
McClatchy High School
Skills
- Effective team member who is flexible, cooperative, and willing to assist others
- Customer Service Experience
- Knowledge of modern office methods, supplies, and equipment
- Knowledge of Business English and correspondence
- Front Office Management
- Appointment Confirmation
- Problem-Solver
- Team player
- Detail oriented
- Reliable
- Fluent in Ukrainian and Russian languages
- Ability to work Under Pressure
- Data Entry and Maintenance
- Understanding Customer Needs
- Excellent verbal and written communication skills
Languages
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Certification
- CPR/FirstAid
References
References available upon request.
Timeline
Front Office Coordinator
Satterfield Family Dental
01.2024 - Current
Clerk
Community Outreach Academy
09.2016 - 05.2022
Paraeducator
Community Outreach Academy
07.2016 - 09.2016
High School Diploma -
McClatchy High School
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