Tatyana Mooney

• Forming lasting relationships with patients through genuine interactions and follow up leading to high performance in sales and patient retention.
• Listening and understanding patient concerns; troubleshooting any problems using all resources to find a solution.
• Working with different insurance portals to locate patients insurance and ensure all billing is done correctly.

• Prepared, dispensed, and took inventory of patients medication, ensuring compliance policies were met and patients were both safe and comfortable.
• Performed rounds on residential clients taking and recording vital signs and regularly updating all information in our EMR system.
• Ensured all residential houses were properly stocked with medical and cleaning supplies and that everything in the house was up to code.

Prepared and dispensed medications, performed rounds on residential clients, took and recorded vital signs, regularly updated patient information in EMR system.

• Monitored patient behavior and reported changes to the healthcare team.
• Assisted in implementing individualized treatment plans for patients.
• Facilitated group therapy sessions under the supervision of
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• Oversaw daily practice operations including assigning tasks to employees, ensuring appointments were running on time, and maintaining a high level of customer service throughout the practice.
• Analyzed key performance indicators to develop sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Created daily and weekly reports on practice performance analyzing metrics to both celebrate wins and locate opportunities for improvement.

• Supervised daily operations including scheduling shifts, training staff, opening and closing the store, completing supply orders, and product inventory.
• Conducted initial interviews for employees and was an active part of the recruiting process of new talent.
• Visual merchandising and ensuring both the product and the store were properly cleaned and organized.