Tatyana Taylor
New Orleans,LA
Summary
Dynamic and customer-focused professional with experience at Walk-On's Bistreaux & Bar and Starbucks. Proven ability to enhance guest satisfaction through exceptional service and effective time management. Skilled in multitasking and team collaboration, consistently delivering high-quality beverages and managing busy environments with composure. Adaptable and dedicated to creating welcoming atmospheres.
Overview
2
2
years of professional experience
Work History
Host
Walk-On's Bistreaux & Bar
New Orleans
03.2024 - 06.2025
Coordinated front-of-house operations to ensure smooth service flow.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Barista
Starbucks
Metairie, LA
09.2023 - 02.2025
Coordinated front-of-house operations to ensure smooth service flow.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
Timeline
Host
Walk-On's Bistreaux & Bar
03.2024 - 06.2025
Barista
Starbucks
09.2023 - 02.2025