Tava Shirley
Walmart
Raytown,MO
7
years of professional experience
Reliable cashier and crew member with experience in customer service, POS operation, and accurate payment processing. Known for staying calm, managing time well, and keeping transactions accurate during busy shifts. Employed through Target for (13) years as a GSTL. Obtained majority of my work experience through this employer, was a wonderful experience. Everything from covering breaks, to making pizza and dabbling in Starbuck's experience. Also worked Guest Service and cashier, when short staffed would be called in to give support to other areas of the store.
Work History
Cashier
7 Months- Processed customer transactions accurately using point-of-sale systems and accepted cash, card, and digital payments.
- Scanned merchandise efficiently while verifying prices, discounts, and product codes for smooth checkout flow.
- Assisted customers with returns, exchanges, and receipt inquiries following store procedures.
- Balanced cash drawer and maintained register accuracy throughout busy store operations.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided support for customers regarding returns, refunds, and transaction issues to ensure smooth processing.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
McDonald's Crew Member
3 Years 3 Months- Operated POS systems to process orders accurately and efficiently.
- Assisted drive-thru service by taking orders and maintaining fast, courteous customer flow.
- Restocked ingredients, packaging, and supplies to support continuous kitchen operations.
- Maintained clean workstations, dining areas, and equipment in compliance with sanitation standards.
- Delivered accurate food orders while coordinating with kitchen and front-counter team members.
- Handled cash and payment transactions with attention to accuracy and consistency.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Brewed coffee and tea and changed out drink station syrups.
Education
GED
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Customer service excellence
Customer relations
Cash register operation
Written and verbal communication
Order taking
Professionalism and courtesy
Payment processing
Product restocking
Conflict resolution
Refunds and exchanges
Issue resolution
Staff training
Refund handling
ID verification
Currency counting
Sales expertise
Retail merchandising
Point of sale operation
Order verification
Fraud prevention awareness
Identification checks
Liquor law compliance
Multitasking and organization
Clear communication
Empathy and patience
Timeline
Cashier
Walmart
09.2025 - 04.2026Read More
McDonald's Crew Member
McDonald's Restaurant
03.2019 - 06.2022Read More
Page High School
GED
Read More