TAVIA DONAHAY
Spokane
Summary
Experienced healthcare professional with a strong background in medical assisting, patient care, and in-home support services. Skilled in clinical procedures, patient communication, and care coordination in fast-paced medical environments. Reliable, detail-oriented, and committed to quality patient care.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Rockwood Quail Run Family Practice
Spokane
08.2024 - Current
- Rooming patients, obtaining medical histories, recording vital signs to preparing for provider evaluations
- Administration of medication injections and vaccines
- Administration of ECG/EKG
- Assisting w/ Provider's procedures including IUD placement/removal, biopsies, colposcopies, etc.
- Maintaining EMR documentation and ensuring accurate patient records
- Managing prescription refills/prior authorizations
- Queuing of referrals/labs and patient follow-ups ensuring timely access for Provider signature
- Coordinated durable medical equipment (DME) orders and facilitated external communication to support patient needs
- Collection and testing urine samples to ensure accurate results.
Certified Medical Assistant
Rockwood Dermatology
Spokane
05.2023 - 08.2024
- Rooming patients and obtaining vitals
- Assisted with dermatology procedures including biopsies and excisions
- Prepared exam rooms and maintained sterile instruments
- Educated patients on treatment plans and post-care instructions
- Managed scheduling and EMR documentation
- Suture removal
- Wound Care
Certified Home Care Aide (HCA)
All Ways Caring
Spokane
09.2015 - 06.2024
- Provided in-home care for individuals with disabilities
- Assisted with daily living activities including hygiene, meals, and mobility
- Transported clients to medical appointments
- Followed individualized care plans and maintained documentation
Patient Experience Representative
MultiCare Rockwood Clinic
Spokane
01.2022 - 01.2023
- Scheduled patient appointments and handled front-desk communication
- Coordinated with providers, pharmacies, and insurance companies
- Performed data entry and maintained accurate patient records
- Served as a key clinical support team member, ensuring seamless communication between providers, patients, and staff in a high-volume setting
Education
Certified Medical Assistant Program -
Sparrow Healthcare Education
01-2023
HCA Certification
Spokane, WA09-2015
High School Diploma -
Medical Lake High School
01-2014
Skills
- Patient Care
- Clinical Support
- Vital Signs
- Medical Procedures
- Electronic Medical Records (EMR)
- EPIC
- Scheduling
- Patient Coordination
- Prior Authorizations
- Communication
- Team Collaboration
Timeline
Certified Medical Assistant
Rockwood Quail Run Family Practice
08.2024 - Current
Certified Medical Assistant
Rockwood Dermatology
05.2023 - 08.2024
Patient Experience Representative
MultiCare Rockwood Clinic
01.2022 - 01.2023
Certified Home Care Aide (HCA)
All Ways Caring
09.2015 - 06.2024
Certified Medical Assistant Program -
Sparrow Healthcare Education
HCA Certification
High School Diploma -
Medical Lake High School